Simon T. Bailey | Leadership Resilience, Culture, Customer Experience, Researcher, Writer, and Disney

Simon T. Bailey

Leadership Resilience, Culture, Customer Experience, Researcher, Writer, and Disney

Fee Range
$30,000
Travels From
Orlando, FL, US

Simon T. Bailey
Biography

While business is changing at the speed of light, Simon T. Bailey stands out as a beacon of brilliant resilience with a people-first mindset. His groundbreaking "State of Working America Report" has reshaped our understanding of thriving in the face of adversity, earning him a coveted spot alongside luminaries like Brené Brown, Tony Robbins, and Oprah Winfrey in Success magazine's Top 25.

As the former Sales Director of Disney Institute, Bailey has crisscrossed the globe for over two decades, leaving an indelible mark on more than 2,400 organizations across 54 countries. Corporate giants such as American Express, Deloitte, Salesforce and Medtronic have all tapped into their wellspring of practical insights, seeking to navigate the complexities of modern business.

Bailey's influence extends far beyond the boardroom. With 11 books to his name, including the recently released "Resilience@Work - How to Coach Yourself Into a Thriving Future," and a suite of LinkedIn Learning courses consumed by over 120,000 professionals worldwide, he has become a digital-age Yoda for those seeking personal and professional transformation.

But perhaps what sets Bailey apart is his unwavering commitment to fostering "brilliant resilience" in leaders. Armed with an executive MBA with distinction from the University of East London (United Kingdom) and an award of three honorary doctorates for his global impact, he's on a mission to revolutionize how countries, corporations, and communities inspire people to thrive.

In an uncertain era, Simon T. Bailey offers a roadmap for survival and genuine flourishing. His message is clear: leaders can transform challenges into catalysts for unprecedented growth and innovation with the right mindset and tools.

Simon T. Bailey
Featured Videos

Current: Meet Simon T Bailey

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More Videos From Simon T. Bailey

Meet Simon T Bailey
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Resilience@Work - How to Coach Yourself Into a Thriving Future
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SPARK - How to Create Customers for Life Simon T Bailey
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Simon T. Bailey
Featured Keynote Programs

Resilience@Work
How to Coach Your Team into a Thriving Future

Purpose

Empower High-Performance Teams: Cultivate resilience through targeted mindset, skillset, and willpower development. Equip your workforce with adaptive tools to meet evolving market demands and drive sustainable growth swiftly.

Process

-  Leverage research from the State of Working America – Thriving in Resilience and Brilliance

• Agile Coaching: Deliver targeted insights to boost motivation and engagement

• Well-being Focus: Maximize productivity by optimizing team health and potential

Payoff

• Skill Empowerment: Equip teams with critical abilities to excel in dynamic environments

• Personalized Engagement: Tailor approaches to drive individual buy-in and performance

• People-Centric Execution: Achieve results through consistent, collaborative, human-focused strategies

 

Spark Customers for Life

Purpose

In today's oversaturated market, average service is extinct. Simon reveals the transformative insight from his seven years as a Disney cast member and sales director of the Disney Institute that elevates customer experiences from mundane to magical.

Process

- Cut through digital noise with emotional connections

- Turn every interaction into a "wow" moment

- Harness the power of being a “plus in a minus world" creates viral, organic growth

- Engage customers' heads, hearts, and hands for unshakeable loyalty

Payoff

Create passionate brand advocates.

Elevate your competitive edge in a world driven by recommendations and reviews.

Transform your team. Electrify your brand.

Resilience@Work:Thriving in Selling
Resilience@Work:Thriving in Selling

Purpose:

Supercharge your sales career by mastering the art of resilience-driven selling. Learn to leverage empathy and authenticity to boost performance and enrich your life, regardless of economic conditions.

Process:

1. Dive into expert strategies for resilience-based selling

2. Collaborate with a dynamic peer group of 3-5

3. Uncover your unique personality archetype for sales success

Payoff:

1. Skyrocket your confidence and customer rapport

2. Harness your authentic self to close more deals

3. Transform customers into lifelong brand advocates

Elevate your game. Be the sales pro who doesn't just sell products but creates customers for life.

Simon T. Bailey
Featured Books

Resilience@Work: How to Coach Yourself Into a Thriving Futureby Simon T. Bailey

Resilience@Work: How to Coach Yourself Into a Thriving Future

by Simon T. Bailey

In this fast-paced world, the ability to cultivate resilience has become paramount.

Be inspired by this business parable that sheds light on this essential skill. You will meet four individuals: Hurry, Worry, Ready, and Steady—navigating the challenges of an ever-evolving future.

Hurry and Worry are introduced to a self-test, a catalyst for personal growth. Meanwhile, Ready and Steady, experienced in navigating every economic climate, share self-coaching wisdom on thriving in any situation.

It’s time for you to take charge of your destiny.

Resilient individuals wake up every day with a burning desire to make a difference and proactively seek opportunities to excel. Resilience is a superpower that reduces stress, boosts psychological capital, and paves the way for greater productivity.

Conquer any challenge.

Coach yourself into a thriving future.

Contribute your brilliance by leading the way to a better tomorrow.

Be the Spark: Five Platinum Service Principles for Creating Customers for Lifeby Simon T. Bailey

Be the Spark: Five Platinum Service Principles for Creating Customers for Life

by Simon T. Bailey

In today's competitive business world, there's no place for lackluster performance, half-brilliant contributions, or low-burning customer service. When you find your SPARK you shine brilliantly against a backdrop of automation, algorithms, and autonomous cars. You realize you weren't just hired to do a job; your purpose is to surpass all expectations and create memorable moments that surprise and delight your customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time.You have the opportunity to Be the Spark for your company, customers, and employees, and this book will teach you how. Author Simon T. Bailey shares five proven methods to equip you with a simple framework that will help you infuse your culture with a mindset that captures the hearts and minds of employees so they will, in turn, capture the hearts and minds of customers. Through evidence-based research, stories and examples, Be the SPARK will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.Best of all, this book will help you find and ignite your inner SPARK. It's time to light the fire in your belly, to kindle your passion, and Be the Sparkthat creates the change you want to see in yourself, your company, and the world.

Shift Your Brillianceby Simon T. Bailey

Shift Your Brilliance

by Simon T. Bailey

Brilliance Is A Decision
It's Time to Disrupt Your Current Reality and...
Experience Your Shift Into Brilliance


This book is your roadmap, your call to action; your opportunity to create accelerated results professionally, personally and financially. It is time for you to turn every day into a brilliant breakthrough. 

Shift Your Brilliance will teach you:

  • Strategies for sharpening your focus
  • Steps to clear your vision
  • Actions to harness individual and organizational potential
  • Tools to unearth what really sets you on fire
  • Tips on how to become a Chief Breakthrough Officer

Its now time for you to Shift Your Brilliance!

Simon T. Bailey
Featured Reviews

Simon T. Bailey
Featured Articles & Resources

5 Immediate Things You Can Do to Become More Resilient

In an era characterized by rapid change and unexpected challenges, resilience has become a critical attribute for anyone who refuses to settle for life as usual. The future...
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Cultivating Sales Success: How Serving Transforms Connections Into Harvests

“When employees feel connected, supported, and valued, conditions are suitable for commitment and growth.” – Simon T. Bailey in “Be the Spark – Five Platinum Service Principles...
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Managing Working America: Cast, Catch, and Release for Growth

Imagine managing your team as if you were fly fishing in the vast rivers of Working America. Just as in fly fishing, where you need the right lure, technique, and timing to...
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Leading Working America: Be Intentional with the Micro-Moments

There is a story of two monks walking down a country road. They come across a beautiful young girl standing by a muddy stream, afraid to cross it by herself. One monk goes up to...
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