What’s the No. 1 customer experience that gets customers to come back and pay more?
This is kind of a trick question, and I’ll explain why in just a moment. The top reasons customers come back to a business are:
1. Helpful Employees
2. Knowledgeable Employees
3. Friendly Employees
That would seem like a winning combination, and it is. Customers will pay more for those three experiences...
In this week's Beyond Speaking podcast with Thomas Landstreet, he delves into the present economic situation, focusing particularly on inflation and the trajectory of interest rates. His forecast suggests that inflation is likely on a long-term upward trend, and he wouldn’t be surprised if interest rates climb to high single digits by the end of the decade...
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What’s the No. 1 customer experience that gets customers to come back and pay more?
This is kind of a trick question, and I’ll explain why in just a moment. The top reasons...
In this week's Beyond Speaking podcast with Thomas Landstreet, he delves into the present economic situation, focusing particularly on inflation and the trajectory of...
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