THE Authority on World-Class Customer Service
John DiJulius Bio
John DiJulius is the Authority on Customer Service, Best Selling Author, International Keynote Speaker and Consultant, and TEDx Speaker.
John's best-selling books include The Relationship Economy, The Customer Service Revolution, What's The Secret?: To Providing A World-Class Customer Experience, and Secret Service. John works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotels, PwC, Harley Davidson, Chick-fil-A and many more. John works with companies that want to make customer experience their competitive advantage, make price irrelevant, and become the brand customers cannot live without.
John isn't just talking about it, he lives it, as a very successful entrepreneur of three businesses: The DiJulius Group, a consulting and speaking firm focused on changing the world by creating a Customer Service Revolution; John Robert's Spa, a chain of upscale salons and spas, repeatedly named one of the top 20 salons in America; and Believe in Dreams, a non profit that fulfills dreams of economically disadvantaged youth who have survived non-medical adversity.
John is known for his motivational, high energy keynotes that provide tangible take a ways that can be implemented immediately to make a difference in your customer experience.