Mike Marchev | Author of Become the Exception, Sales & Marketing Edutainer

Mike Marchev

Author of Become the Exception, Sales & Marketing Edutainer

Fee Range
Travels From
Albany, NY or West Palm Beach, FL, NY, US

Mike Marchev

Like you, sales and marketing expert and business author Mike Marchev has seen the word "sales" bandied about in numerous ways over the years. Is it a "gift-for-gab" with a knack for "closing, up-selling and overcoming customer objections?" Does personality with a flare for fashion spell selling ability? Flamboyancy? Resiliency? A "rejection-proof" facade? Is it all about finding the buyer's "hot-button and then punching those very same buttons?" Or, does the role of sales take on a different meaning today?

With over three decades of selling experience, teaching, speaking, and more importantly, real-life, in-the-trenches business experience, Mike's view is radically different. He believes that sales is a moment-to-moment personal connection and not about title, tenure or position. Sales is everyone's responsibility everyday. It's how we conduct ourselves daily and how we position ourselves as expert problem solvers.

Mike, sometimes referred to as a "Thought Stimulator" for his ability to introduce new ideas, is known for his practical, street-savvy delivery. His fusion of real-life stories and his conversational presentation style connect with his audience on an intimate, intense and individual level.

Unlike many of today's speakers who attempt to leverage a single negative experience or accomplishment into a meaningful message, Mike has chosen to take a circuitous route through his career thereby building up an arsenal of true-life examples which are both appreciated and easily identified with. (The fact that he is a single-engine airplane pilot, an ocean going sailing captain, a certified Ironman Triathlete and a fun-loving business practitioner tends to lend interest to his many humorous but meaningful business messages and personal lessons.)

From University Teaching Experience to International Sales Management; from Entrepreneur to Professional Speaker, Mike has developed the skill to connect with audiences on all levels in ways that induce a real and genuine behavior change.

The author of the popular sales book Become The Exception and founder of the "More-On" Business Development Series, Mike continues to share his provocative insights with online E-zines, blogs and industry business magazines.

His clients include: AmaWaterways, Vacation.com, Travel Leaders, Travel Savers, Carlson Wagonlit, Uniglobe, Travel Research Online, MAST, National Business Travel Association, Meeting Planners International, ASTA, HERTZ, AT&T, Johnson & Johnson, Siemens, Sysco Foods, Wells Fargo Bank, Toyota, Pitney Bowes, Merck, Nextel, Los Alamos National Labs, The Washington Post and American Express to name a few.

Prior to his speaking career, Mike sold electronic components for a large New Jersey based manufacturing organization leading to international sales experience. Before heading down the entrepreneurial path on his own, Mike worked for the highly respected Maritz Company, a successful motivation and communications company headquartered in St. Louis. Mike earned his Masters Degree in Marketing from Fairleigh Dickinson University after graduating from the University of Massachusetts with a B.A. in History.

As the president and founder of HeadFirstSales Mike spends the majority of his working hours sharing proven sales methods to proactive entrepreneurs. The travel and hospitality industry has been his primary focus for the past thirty years.

Mike Marchev
Featured Videos

Current: Speech

Time 36:45

More Videos From Mike Marchev

Time 36:45
Speaking Reel
Time 03:22
Define Your Spinnaker
Time 03:06

Mike Marchev
Featured Keynote Programs

How to Never Worry Again About Finding New Clients

Contrary to popular belief, success in sales does not involve smooth-talking, fast-walking, objection–handling order takers. Selling is a process… a process that can be learned and practiced by everyone. And what is readily forgotten, selling can be and should be fun. In fact, the selling process needs to be practiced by virtually everyone in your business if you are to grow as a company.

In this program Mike Marchev will show you how to take the stress out of selling by following a proven series of steps that can virtually guarantee your success. Once you understand how the selling process works you’ll not only enjoy your chosen career more, but you will find yourself making more money by helping more people.

Topics of Interest:

• Lead Generation
• An Effective Prospecting Strategy
• A Reliable Follow-up Strategy
• 10 Selling Mistakes To Avoid At All Costs
• Client Maintenance and Protection

Key Points:

• How to position yourself and in the eyes of your prospects
• How to prepare lead generation documents that work
• How to design an effective referral system
• How to get more prospects to contact you
• What your number one priority must be without exception
• How to write an effective sales letter
• How to avoid persistence turning into annoyance

**This program can be delivered as a Keynote Address, a half-day seminar or a full-day workshop.

How To Turn That One Time Buyer Into a Lifetime Customer

More than an overused buzz word, customer service is fast becoming the decisive factor in consumer choice.

In this program sales and customer service specialist Mike Marchev will show you how to (1) build lasting customer relationships, (2) improve employee involvement, and (3) identify areas of concern which when handled appropriately will result in a thriving customer-oriented employee driven organization.

Topics of Interest:

• Taking Your Customers Service Pulse
• Developing Effective Service Skills As a Means For Company Survival
• Deploying Customer Service As a Sales Strategy
• Avoiding “smile-training” As Your Way of Going To Market
• Customer Service Strategies That will be Noticed And Appreciated

Key Points:

• Learning what customers really want? Expect? Enjoy? Resent?
• How to make empowerment work
• Getting your staff to buy into the customer service philosophy
• How to effectively handle complaints
• 10 tips to ensure long-term customer satisfaction and retention
• How to benefit from the power of recognition
• A 10 step blueprint for world class service

**This program can be delivered as a Keynote Address, a half-day seminar or a full-day workshop.

Mike Marchev
Featured Reviews

Mike Marchev
Featured Articles & Resources

Take Responsibility of Your Attitude

There is a familiar saying that reminds us that “attitudes are contagious.” I then ask you if “yours is worth catching?”   Regardless of your industry or the product or...
Read More
Topics:   Sales ,   Sales Speaker ,   Motivation

How Do You Choose the BEST Speaker for Your Event?

We’ve had 29 years and 35,000 events to perfect the process—and we’ll do it for free.
Get more details and availability

Mike Marchev

Give us some basic details about you and your upcoming event, and one of our experts will be in touch with you quickly regarding pricing and availability.
Event Details
Your Details
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.