Jacob Morgan

How do you lead in a rapidly changing world where it’s clear that what worked in the past won’t work in the present or the future?

Leadership is changing right before our eyes and the pandemic has only accelerated the transformation. It’s never been harder to be a leader but the impact that leaders have has also never been greater. How should current and prospective leaders think and what do they need to know how to do? In this ground-breaking keynote Jacob shares insights from the exclusive research he conducted by interviewing over 140 of the world’s top CEOs and surveying nearly 14,000 employees. Jacob identified a specific set of four mindsets and five skills that all leaders must practice if they wish to guide themselves, their teams, and their organizations to success in the future of work. In this keynote Jacob will explore why and how leadership is changing, what all of the mindsets and skills are, and give actionable steps that attendees can take to practice them. The session is filled with lots of stories, insights, and research.

LEARNING OBJECTIVES:

• Why and how leadership is changing.

• What it means to be a leader and the impact that leaders have.

• The four mindsets and five skills leaders must practice.

• Why many leaders struggle with change.

• How to become a future-ready leader.

Investment in employee engagement has never been higher yet scores have never been lower, how can that be the case?

Nothing matters more than the experience organizations create for their people, this has become glaringly true in a post-pandemic world. For decades, organizations have been investing in short-term “adrenaline shot” programs such as free food or work-from-home Fridays with no impact for team members or the organization. Organizations have been using these “engagement programs” to distract employees from the sad reality of what it’s like to actually work there. But now it’s time to make actual changes to the core workplaces of organizations. Instead of forcing people into outdated workplace practices, the world’s top companies are redesigning work around their people by focusing on three environments: culture, technology, and space. In this session, Jacob will share research he did on 252 organizations and will uncover what the world’s top organizations are doing to attract and retain top talent. Employee experience is no longer an “HR thing” it is a “leader thing” and after this session you will know why and what to do about it!

LEARNING OBJECTIVES:

• Why and how the workplace is changing.

• Why employee experience and employee engagement are not the same.

• The ROI of employee experience.

• The three employee experience environments: culture, space, and technology.

• Why employee experience is not an “HR thing.”

• How to design and create employee experiences.

Leaders are told to be vulnerable, but what does that actually mean, what’s keeping leaders from being vulnerable, how do you do it, and is vulnerability always a good thing?

Leaders are in positions of power and authority which means being vulnerable for them is not the same as it is for everyone else. Based on over 100 CEO interviews and a survey of 14,000 employees around the world, this session looks at how leaders can unlock the superpower of vulnerability by approaching in the right way. Jacob’s is filled with exclusive CEO stories, insights, and frameworks, and is backed with plenty of hard data. When the session is over you will know why vulnerable leaders are superheros and how to become one!

LEARNING OBJECTIVES:

• What it means to be a vulnerable leader.

• The impact of vulnerable leadership.

• What makes leaders feel vulnerable and why.

• How to approach vulnerability in the right way.

• How to unlock the power of vulnerability combined with leadership.