Bill Benjamin | Emotional Intelligence, Performance and Leadership Expert

Bill Benjamin

Emotional Intelligence, Performance and Leadership Expert

Bill Benjamin
Biography

Engaging and dynamic... you'd never know he is a math and computer guy!

Bill has a rare perspective - he has advanced degrees in Mathematics and Computer Science and has 25 years of real-world business experience as a senior leader. Bill is very authentic about the fact that he struggled early in his career as a leader when he was under pressure. He shares how he has been able to apply the very same techniques he teaches to become a better leader (and husband and father) himself. In addition to using his background in sales to motivate and inspire audiences, Bill leverages his Mathematics and technical background to take a practical and scientific approach to helping people understand how the brain responds under pressure, and how that can help increase leadership and performance. Bill is a partner at the Institute for Health and Human Potential (IHHP), a successful international research and training company, named one of the "Fastest Growing Companies" in the "Fast 100" ranking in PROFIT Magazine. Bill also contributed to the New York Times and Amazon bestselling book Performing Under Pressure, co-authored by IHHP's JP Pawliw-Fry and noted psychologist Hendrie Weisinger.

The combination of Bill's practical nature and scientific approach to leadership make him a hit with analytical audiences. His high energy level and enthusiasm has resulted in a successful track record with discerning audiences that include surgeons, U.S Marines and NASA engineers.

Bill Benjamin
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Bill Benjamin
Featured Keynote Programs

Culture, Leadership and Emotional Intelligence from a Math Guy!

For many leaders, the topic of Emotional Intelligence (EQ)  sounds soft and squishy.  Yet research is clear that it’s a critical competency for effective leadership and building great cultures.

With his advanced degrees in Mathematics and Computer Science, Bill Benjamin was initially skeptical about EQ and any type of “soft skill” training. In this keynote, he shares his struggles early in his career as a leader, and how the EQ-based insights and strategies he teaches helped him manage his emotions so he could be more effective, empathetic (yes, you will learn empathy from a math guy!) and engaging, both at work and at home – and how it can help your team.

In this powerful program your team will learn:

* The analytics that show Emotional Intelligence is a critical competency for building great leaders
* The two key EQ-based pillars of Culture: Connection and Courage (based on a research study of 72,000 people)
* The research behind the Last 8% and why those moments matter than others
* The brain science of emotions that drive yours and others’ behaviors
* Strategies to manage your emotions and demonstrate empathy, even in Last 8% moments

With the combination of Bill’s analytical background and passionate speaking style, he has been able to engage highly technical and discerning audiences at NASA, the U.S. Marines, The Federal Reserve Bank, Amazon Web Services, and with teams of surgeons.

Mastering Change
How to Lead and Thrive in Uncertain Times

During times of uncertainty, the human brain defaults to protection and not risk. But taking risks–trying new ways of doing things, naming inconvenient truths, having feedback conversations – is exactly what’s needed during times of change.

In addition, becoming risk averse is the opposite of what is needed to operate at the speed required to adapt to the challenges organizations face today. The key word here is faster.

This focus on speed has spread to every industry and every function of a company: product development, supply chain, technology and tools, sales and marketing, digital transformation, everything. Organizations today don’t need economies of scale; they need economies of speed.

What does that mean for you as a leader? You—and your organization—must take more risks just to keep up. Every time you back away from a risk you know you should be taking, you slow down your organization and this impairs your ability to adapt to the uncertain, changing environment you face.

In this powerful program, you will learn from our proprietary study of 34,000 people (to be published in Harvard Business Review in 2025) that found a quantifiable gap between the risks people know in their gut they should be taking and the actual risks they take. In other words, people don’t have the full conversation they want to have, or they put off making the hardest decisions. In these and other situations we’ve studied, people always wish they’d acted and taken the risk sooner. This research showed the gap is 7.56%. We named this gap, the Last 8%.

Specifically, you will learn:

What the norms are on a team that slows down their speed of execution and ability to deal with uncertainty. In a study of 72,000 people, we found 67% of teams do not have a culture that is conducive to the amount of risk required today. What did we learn about the other 33% that can help you move at speed and be successful?

What do the top performers in the world have in common, whether Olympic athletes or Navy Seals, who need to manage their emotions in life-or-death situations, or employees and leaders at fortune 500 companies who need to deliver results in high stress Last 8% situations that allowed them to flourish in uncertain environments?

Concrete tools to manage your brain so you can lead more effectively under pressure in your Last 8% moments
How to create a culture on your team that enables people to operate and execute at the speed required to deal with the challenges and uncertainty you face.

Why the Conversation You are Not Having is Holding You Back
Getting to The Last 8%.

When facing a challenging conversation, most managers adequately cover the first 92% of content they want to cover. When they get to the more difficult part of the conversation, more often than not, they avoid the last 8% of the conversation. What’s missed is the critical information and feedback an individual or organization needs to improve performance, grow and achieve objectives.

Having the “Last 8% Conversation” is one of the key differentiators of world-class organizations and while having them is not easy, it is a skill that can be learned and mastered.

In this powerful keynote, your team will learn:
▪ What is a “Last 8% Conversation” and why most people avoid them?
▪ How to have these conversations in a way that the other person can hear us.
▪ How to navigate the difficult emotions that typically prompt us to avoid the Last 8% Conversation.
▪ How to inspire your team to be more courageous and skillfully step into having the conversations they need to have.

Emotional Intelligence
The Missing Ingredient In Building a Highly Engaged Culture

Why would anyone want to be led you? This is the single most important question a manager or leader needs to ask themselves if they want to unlock the potential and creativity of their people. The reason your employees get up in the morning and choose to be engaged and productive has nothing to do with a manager’s level of IQ or technical capabilities, it has everything to do with their manager’s level of Emotional Intelligence (EI).

The research is clear that Emotional Intelligence is the single most important driver of an engaged, results-driven, highly effective workforce, especially in environments that are undergoing significant change and disruption.

In this interactive keynote, your team will discover:

• What the brain does under pressure and specific tools to manage it more effectively.
• Self-awareness: understanding the impact your leadership style has on your people.
• Strategies to manage emotions when there is tension and conflict.
• How to win the hearts and minds of your people by connecting to the emotions that drive their behavior.
• Engaging stories from the frontlines of leaders who are stepping up and winning in the most challenging pressure-filled circumstances.

Bill Benjamin
Featured Reviews

Bill Benjamin
Featured Articles & Resources

Six Behavior Changes to Increase Your Emotional Intelligence

Research at the Harvard Business School has shown that Emotional Intelligence (EQ)—the ability to manage our own emotions and connect to the emotions of others—counts for...
Read More

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