March 02, 2017
'I hated my life': Edmonton woman helps wheelchair users overcome trauma
Bean Gill grips the handles of her walker, her muscular frame tense as she lifts her legs to take a few laborious steps she never thought would be possible.
During summer...
February 28, 2017
The Single Most Important Question To Ask Customers
If you are going to take the time to ask your clients a question, then it had better be a good one. In any given circumstance, there is a single most important question you can...
February 27, 2017
HealthTech on Display: Quick Takeaways from HIMSS17
Healthcare continues to be the focal point of so much conversation in America. Rightly so. It has become politicized, debated and used as a bargaining chip.
HIMSS17 moved us...
February 27, 2017
Trend Tracking: Six Essential Steps for Spotting Your Next Opportunity
I once asked Fred Smith, the founder of FedEx, what led him to start the company back in 1971. He explained that, at the time, he was running a company at the Little Rock,...
February 27, 2017
The Giving Keys
It started in a New York motel. The key to my room was old and rusted. And I immediately loved it. So I ‘permanently borrowed’ it, put it on a chain, and slipped it over my...
February 26, 2017
The Fireworks Principle: How to Improve Any Pitch, Presentation, or Meeting
A brilliant flash of light, thunder, and color illuminates the dark, quiet sky. Your heart skips a beat as the show begins, instantly grabbing your attention and transporting...
February 26, 2017
Month of Bizarre Media Moments
We're currently experiencing the largest media paradigm shift in decades and it's just the tip of the iceberg. Over the past 30 days, I collected a few situations that have...
February 24, 2017
Do These 5 Things if You Want to Become a Public Speaker
Discover five actionable insights to help you become a public speaker within your industry.
CREDIT: Getty Images
Public speaking can do wonders for...
February 22, 2017
Word of HIT's Demise is Greatly Exaggerated
Health information technology is dead. Okay, not really. But that’s what I keep hearing.
As I survey the healthcare landscape, it’s true that traditional HIT is knocking on...
February 22, 2017
All the Mistakes You Might Be Making on Social Media
Mistakes to avoid in your social media marketing strategy.
CREDIT: Getty Images
In 2012, after spending most of the recession struggling to grow my...
February 21, 2017
How To Know If Reps Are Going On Dates Or Sales Meetings
Without the context, would you be able to tell if a sales rep went to a client meeting or on a date? Here are principles for a great business meeting.
February 21, 2017
Reverse Engineering Empathy
Empathy and bubbles. Two buzzwords. The reason we're so obsessed with these words is because we have a deficit of one and surplus of the other.
Six months ago I moved from...