Michael Winston | Change - The Boost to Innovation and Customer Satisfaction

Michael Winston

Change - The Boost to Innovation and Customer Satisfaction

Michael Winston
Featured Keynote Programs

Accelerating Change

Change is occurring at a blistering pace, leaving many businesses unprepared. Wave after wave of technological breakthroughs have revolutionized entire industries overnight. Wrenching political changes around the world are bringing new opportunities and fresh risks. Competition in global markets is growing fiercer by the day. More sophisticated customers expect ever-higher levels of quality, customization, convenience, and timeliness.

The business climate has and will experience continued turbulence. New regulatory challenges as well as lingering economic uncertainty pose significant challenges. Success will depend not only on size, but also on speed and competitiveness to capitalize on fast-moving changes in markets, technologies, and the general business landscape. The Power of Change reveals proven strategies and tools to anticipate, drive and capitalize on change. This is Michael’s most requested and popular topic.

Champions of Innovation

Is your firm leading, managing and creating a culture for innovation success and business breakthroughs in this new global marketplace? Innovation is essential to compete in the global arena. To stay ahead of the curve, organizations need to redefine the rules of innovation and build a culture for innovation.

How can you ensure that your idea generators dedicate themselves to your company—rather than taking their hot management notions to rival firms? Innovation Champions reveals the new tools that enable us to harness an explosion of new, productive, innovative ideas in a changing world. Discover how to champion change, generate innovative solutions, reinvent your business model, and compete successfully in an ever-demanding global environment. This presentation is highlighted by rich illustrations of business trailblazers who charted a course into uncharted territory and brought glory to their names and phenomenal new opportunities to their companies. This presentation is especially relevant to leaders and companies that recognize that they must thrive on innovation and originality, encouraging risk-taking and divergent voices.

Building Competitive Advantage

Rapidly changing technology, quick market saturation, unexpected competition, and economic uncertainties - these all make succeeding in business harder than ever today. Companies that are ahead of the curve have a high intensity and consistent focus on markets, customers and competition. Building competitive advantage is not enough. You have to sustain competitive advantage. The required skills are not easy to master.

The source of competitive advantage is a constantly moving target. The best competitors know how to keep moving, can adapt quickly to meet market and technology changes, and always stay on the cutting edge. Marketplace and organizational agility are prime factors of success. Dynamic organizations thrive through agility and infinite marketplace adaptation to become market leaders.

Business strategies must and are changing in an effort to become more competitive. Many businesses have to be totally revamped to reflect the new values, new management styles, and new ways of doing business necessary to meet the competitive challenge. Building Competitive Advantage covers the “new rules” for competitive vigor.

Leadership...in the Eye of the Storm!

A changing business environment requires an increasingly high level of human performance within an increasingly complex business world. Leadership…in the Eye of the Storm details cutting-edge tools and strategies leaders use during turbulent times to tap and optimize the talents and skills of those around them - stimulating high performance, sparking creativity and imagination, encouraging teamwork and inspiring loyalty.

The key is stepping up to the task of creating an environment in which people want to, and can, perform at the highest levels of their potential. This program provides participants with the perspectives, strategies, and tactics to shape both their personal destinies and their organization's futures in an age of complexity and uncertainty.

Lessons from Legendary Leaders

Throughout history, great leaders have understood that change brings tremendous opportunities as well as fresh risks. In this presentation, you will learn how great leaders throughout the ages…from the ball field to the boardroom, from politics to science, learned to survive- and even thrive- during turbulent times by adhering to timeless principles and maintaining flexible visions. While clearly "the past is not prologue", we can still learn the characteristics that lead to abiding success from great leaders in all walks of life. They all consistently communicate vision, inspiration, courage and character…critical components for leadership greatness! Lessons from Legendary Leaders provides a blueprint for true leadership.

Creating A High Performance Culture

The company that dominates in today's tough business climate will be the one with the most energizing vision, soundest business strategies, most empowering structure and culture, and most talented leadership team. The key to success is designing a total system of improvement in which these key elements are aligned.

This exciting program contains the results of over three decades of research focused on Creating a High Performance Culture to generate world-class performance. Participants learn new strategies for promoting a new structure and culture that will support the quest for ever-higher levels of excellence.

Breakthrough
Organizational Learning

Today's knowledge explosion and the galloping pace of change demand an unprecedented learning response from organizations. Rapidly evolving technology, diminishing natural resources, increasing global competition, and a more diverse workforce - all are changes requiring organizations to learn more and to learn it faster in order to remain competitive.

To survive and prosper, companies must adopt a way of managing that is based on their capacity to learn and change -- consciously, continuously and quickly. "Learning organization" is not just a buzzword. It is a critical capability for any company that wants to navigate the coming years successfully.

Breakthrough: Organizational Learning uncovers the critical success factors discovered and employed by high-performing companies in becoming learning organizations.

Developing Human Capital

Today's hyper-competition has eroded many traditional sources of competitive advantage. Technology can be copied or appropriated more and more quickly, economies of scale and scope are less important in a rapidly changing marketplace and a global business environment makes it more difficult to control access to resources or distribution channels.

The ways in which people are managed, in contrast, can lead to competitive advantages that are much harder to imitate. In today's business environment, it is clear that human capital and intellect drive business success. As organizations become more and more dependent on technology, human capital becomes more critical to long-term competitive advantage.

In good times and bad, there has always been, and will always be, a war for talent. You cannot be a top company unless you have top people. Developing Human Capital reveals important ways you can make your organization the premiere talent magnet.

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Michael Winston

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