The Empathy Advantage
Leading The Empowered Workforce
The global pandemic didn’t only change where work takes place, it’s altering where work fits in our lives. The combination of a shift in leadership from Boomer and GenX to GenX and Millennial and the entrance of Generation Z into the workforce is altering the fundamental values around work.
Based upon her upcoming book, The Empathy Advantage, this talk examines labor shortages that are shifting the power from employers to employees, creating an empowered workforce. In this RUPT (Rapid, Unpredictable, Paradoxical, and Tangled) world, leaders must make four shifts (mindset, approach, culture, and behavior) to effectively navigate a world that has transformed overnight from linear to complex.
The factory default settings have all been removed, from who works (diversity as a norm), where work takes place (home, office, anywhere, hybrid), what we do for work (exploration over routine tasks), how we lead (inspiration over fear), and why we work in the first place (purpose, values, impact).
In this talk, buckle up for a fast-paced and inspirational overview of the post-pandemic world comprising an empowered and engaged workforce.