Eric Chester | Workplace Culture | Employee Engagement | Work Ethic | The Millennial Mindset

Eric Chester

Workplace Culture | Employee Engagement | Work Ethic | The Millennial Mindset

Eric Chester

Since 1998, Eric Chester has been the leading voice in recruiting, training, managing, motivating, and retaining the emerging workforce.

As an in-the-trenches workplace researcher and renowned employee engagement expert, Chester knows what it takes to attract today’s enigmatic talent and get them to perform at their best. Fully Staffed is his sixth leadership book. His two most recent releases, On Fire at Work – How Great Companies Ignite Passion in Their People without Burning Them Out (2015) and Reviving Work Ethic -  Leader’s Guide to Ending Entitlement and Restoring Pride in the Workforce (2012), have been wily acclaimed by employers from all around the world. 

Eric Chester is a Hall of Fame Keynote Speaker who has delivered more than 2300 paid speeches on three continents. He is the only speaker who addresses the labor shortage and delivers powerful strategies for post-pandemic hiring and retention. His clients include Harley-Davidson, McDonald’s, AT&T, the US Army, and Allstate Insurance, to name a few. 

Eric Chester
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Fully Staffed
How to Find and Keep Great Employees in Difficult Labor Markets

The biggest threat facing today’s business owners and managers is not how they can get new customers and improve sales, but rather how they can find, develop, and keep qualified employees to do the vital work that keeps them in business. The kinds of jobs you rely on to keep the wheels of your business moving. They’re also the kinds of jobs where employee turnover is rampant. Employers need to find and retain competent employees, but those employees are hard to find—hard to train—and even harder to keep. 

In this high-stakes hiring environment, employee engagement expert Eric Chester has gone behind the curtain to interview thousands of owners, managers, and leaders of companies, organizations, and franchises of all sizes to shine the light on best practices for attracting, developing -- and yes, even retaining -- amazing employees at all levels, often for jobs that aren’t considered sexy by today’s standards. 

Discover how savvy employers have made bold moves, implemented guerrilla-recruiting tactics, and transformed the way the hiring and retention game is played. Eric’s presentation will delight, surprise, and get you thinking—and the strategies and methodologies he illustrates will inspire you to change the way you recruit, hire, and lead your employees so you, too, can proudly say you’re FULLY STAFFED. 

Take-Aways: Leaders, managers, and supervisors walk away with actionable ideas for building an invincible army of entrepreneurs who take pride and ownership in their work. Participants will discover secrets and proven strategies including:

  • Why good employees are so much harder to find.
  • Why you must stop fishing for employees…and start hunting.
  • How to be the best place to work in your community.
  • Creating, developing, and reinforcing the “7 pillars of an On Fire workplace culture” i.e., Compensation, Alignment, Atmosphere, Growth, Acknowledgment, Autonomy, and Communication to improve productivity and ignite performance.
  • How to get your top-performing employees recruiting for you.
  • Methods for recruiting from high schools, colleges, trade schools, ex-military, retirees, etc.
  • Approaches to stabilize application flow even when compensation is less than what is offered elsewhere. 
  • How to determine ‘better fits’ to ensure those workers that are hired are safe bets for long-term employment. 
  • Incorporating onboarding tactics guaranteed to slash costly turnover.

On Fire at Work - How Great Leaders Ignite Passion in their People without Burning Them Out

After interviewing more than one hundred highly acclaimed C-level leaders across all industries, Eric has uncovered the four principles that are common when it comes to engaging today’s rapidly changing workforce. Through a highly entertaining multi-media presentation, you’ll see how great leaders create cultures that attract top talent, encourage innovation and collaborative thinking, and inculcate the desire to out-perform yesterday’s best. Based upon the groundbreaking research in his new book On Fire at Work, business leaders walk away with actionable ideas that are innovative, relevant, and applicable.

Uplifting, inspiring, and content-rich, it’s impossible to experience “On Fire” without catching fire and igniting the passion for achieving excellence in those around you.

From Rookie to Superstar
Improving Your Business by Developing Your People from the Inside Out

Research proves that most business leaders are not satisfied with the performance, productivity, and the service they are getting from their emerging workforce. The problem is not so much a skills gap as it is a values gap, which is apparent when analyzing the core work ethic values a growing number of employees are bringing to the job. This is the cause--and the effect--of Eric Chester's compelling presentation based on his breakthrough leadership book, Reviving Work Ethic – A Leader’s Guide to Ending Entitlement and Restoring Pride in the Emerging Workforce. With his hilarious and unconventional style of delivery, Chester will help you build the seven essential work ethic values within your people to ensure their success, and the success and sustainability of your business.

Helping Leaders End Entitlement and Restore Pride in the Emerging Workforce

In a perfect world, business leaders would employ a workforce that’s engaged, enthused, and ethically unassailable. The reality, of course, is that the new emerging workforce is streetwise and techno-savvy, but they’ve not been taught how to succeed in the workplace, at home, or at school.
Eric Chester is the leading authority on developing work ethic in young adults and leading Gen Y employees to achieve at their remarkable potential. His presentation will illustrate why the work ethic in America has declined, and he’ll provide solid, actionable ideas and tools for developing the young worker and restoring the pride of a job well done, instilling within them the work ethic they should have received at home and in school – but didn’t.
• Discover the 7 Indisputable Core Values that every employer demands from every worker, and why they are getting harder to find but are essential to develop.
• Find out how to promote a workplace culture rooted in reliability, professionalism, integrity, and respect.
• Learn how to be an 'up and over' leader, moving employees from “Idle,” “Lucky,” and “Cheating” behaviors into the “Valued” Quadrant.
• Improve customer service in your business to break free from a “vending machine mentality” by learning how to instill an attitude of gratitude across your front line.

Eric Chester
Featured Books

Fully Staffed: The Definitive Guide to Finding & Keeping Great Employeesby Eric Chester

Fully Staffed: The Definitive Guide to Finding & Keeping Great Employees

by Eric Chester

If you've ever struggled to keep your business staffed with high-performing, loyal employees even for unsexy jobs with high turnover rates this book is here to solve your hiring and retention woes. Fully Staffed will give you an edge over your competitors by enabling you to streamline your hiring process, expand your brand awareness through job advertising, build a pipeline of qualified candidates ready to fill positions before they re even vacant, and refine your hiring funnel so that these superstar employees stay with you for the long haul.

Packed full of comprehensive research on the resources and strategies available to today's business owners, as well as the stories of business owners and leaders who have utilized them with great success, Fully Staffed lives up to its subtitle of being THE definitive guide to finding and keeping great employees in the worst labor market ever. Each chapter will help you replace desperation with a solid plan of action, as you discover:

  • Why the most crucial employment strategy is perfecting your workplace culture
  • How to implement thoughtful, unique, and digitally-minded job advertising techniques
  • How to leverage the power of community, educational, and governmental networks and programs
  • How to harness the value in under-tapped labor pools like veterans, retirees, ex-offenders, and people with disabilities
  • And how to optimize your onboarding and retention processes

In this tough labor market, where the job hunters have become the hunted, employers can t rely on the hiring tactics of yesteryear. They have to ditch poorly placed Help Wanted ads and stop hiring every candidate who walks through the door. Instead, they must be thoughtful about who they want to hire, where and when they will advertise for open positions, how they want to onboard them, and why professional development matters.
Read it in part or in full this encyclopedic guide to hiring and retention has every tip and tactic you need in the common-sense language you want to quickly and easily get off the hire/train/turnover treadmill and get your business FULLY STAFFED.

On Fire at Workby Eric Chester

On Fire at Work

by Eric Chester
On Fire at Work flies in the face of other books on workplace culture by showing that employee engagement isn't the ultimate goal--it's merely the starting point. Renowned leadership expert Eric Chester has gone straight to the source--top-tier leaders of the world's best places to work to uncover their best practice strategies for getting employees to work harder, perform better, and stay longer.  
On Fire at Work features examples and original stories from exclusive personal interviewswith over 25 founders/CEOs/presidents of companies like Marriott, Siemens, BB&T Bank, Wegmans, 7-Eleven, Hormel, Canadian WestJet, Ben & Jerry's, and The Container Store, along with smaller companies like Firehouse Subs, the Nerdery, and Build-A-Bear. The guiding principle is that any organization in any industry--from Fortune 500 firms to mom-and-pop shops--can learn how to bring out the very best in their employees.

The book's content-rich research and conversational case study-based narrative make it a timely, actionable go-to reference on employee performance and productivity for C-level execs, corporate and government managers, HR professionals, and small business owners.

On Fire at Work is a practical field guide that any organization can implement to build, not an engaged workforce, but a workforce that's on fire!

Eric Chester
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