Recent Posts
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May 24, 2018
Buy the Ticket
By Steve Beecham
If you watch my Beechwalks videos you have probably already heard this story but I believe it's one worth repeating. About a year ago I spoke at a meeting of travel professionals in Atlanta and was offered an opportunity to ...
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May 23, 2018
Technology Does Not Change Lives; People Do
By Angela Maiers
The title of this post was the message I had the honor of sharing this morning with a room full of educatorsin Nigeria who came together on a Saturday to discuss howtechnology can improve ...
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May 23, 2018
7 Ways to Close the Access Gap
By Thomas C. Murray
Over the past few years, districts have been working diligently to close the access gap (coined in D.C. as the “Homework Gap”) to support students, particularly those most in need. According to the Pew ...
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May 23, 2018
Starbucks is unwittingly feeding the homeless problem
By Phil Valentine
There is no doubt Starbucks made a mistake in Philadelphia when it had two black guys arrested for not buying anything as they waited for a friend. They settled with the two men for ...
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May 22, 2018
High School Bully Apologizes
By Josh Sundquist
High school bully apologizes pic.twitter.com/ynjdqXfTqK-- Josh Sundquist (@JoshSundquist) May 2, 2018
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May 22, 2018
The Hi That Saved His Life
By Josh Sundquist
A post shared by Josh Sundquist (@joshsundquist) on Mar 23, 2018 at 9:41am PDT
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May 22, 2018
The Hello That Saved His Life
By Josh Sundquist
A remarkable true story about my first day of high school.Recorded at my keynote for Express Employment Professionals.Instagram video.
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May 22, 2018
Epic Love Story
By Josh Sundquist
Last week I spoke to employees of Belk, the department store. An audience member told me this epic love (and customer service!) story. (YouTube video)
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May 22, 2018
Case Study: Customer Service at Belk
By Josh Sundquist
Last week I spoke to employees of Belk, the department store. An audience member told me this epic love (and customer service!) story. (Facebook video)
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May 22, 2018
Your Telecom Company Wants You To Switch Providers
By Ian Altman
Is a desire to attract new customers repelling loyal customers?

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