News & Updates

Recent Updates

The art and science of body language fascinates me but here's my disclaimer: I'm still a student. Taking that into account, here are a few things you might watch for in your...

It's also important to maintain open communication with your customers in all stages, and areas, of your relationship with them.

Throughout your life, there will be times when you must claim and even fight for your independence. And this week we’re Off Balance On Purpose at Valley Forge.   Want to...

Case Study: Customer Service at Belk Last week I spoke to employees of Belk, the department store. An audience member told me this epic love (and customer service!) story.

Play in new window | Download Subscribe: Android | RSS Hello everyone! It is my pleasure to bring Ryan Sheehy to the podcast. Ryan is an Educator/Author/Speaker...

The clean-water organization is pioneering new forms of accountability for their projects. BY BEN PAYNTER Most philanthropic galas are designed to celebrate the year’s...

AquaMan has the unique ability to control and communicate with sea creatures. Invisible Woman can - you guessed it - become invisible at will. In fact, each of the superheroes...

CreditBrian Rea To the Editor: Re “What Sleeping With Married Men Taught Me,” by Karin Jones (Modern Love column, Sunday Styles, April 8): It is challenging for...

My message to all students....standardized tests don't define you... https://twitter.com/TechNinjaTodd/status/984214726161903616 My message to all...

How's this for a theory? Robert Mueller is setting himself up as a kamikaze. He has nothing on Trump and is going to antagonize him until he fires him. Then the Democrats and...

Leadership is influence. Your ability to positively influence people by adding value to their lives is important if you are to influence beyond your title. See, there is a...

EPISODE DESCRIPTION “I picture every organization like it’s a bus. What really makes your organization successful is the people you hire. When you have great people on...