News & Updates

Recent Updates

If you’ve already learned what The 5 Second Rule is and all of the science behind it, you may want to go even deeper. In this blog, I’m giving you answers to all of the most...

As a child in a single mom family with four kids, we went through some tough times and we made it through on donated food sometimes, so I appreciate what other families go...

The hotel industry is hot. Remember when Airbnb was going to hobble hoteliers by driving up the supply of rooms while driving down room rates? Following a miserable 2015 stock...

One of the most important responsibilities of a leader is to get results from the team. The leader may have great ideas, a lot of hustle and successes in their past, but by...

The frenzy around Facebook is a bit perplexing. I firmly believe the vast majority of Americans have no idea what this case is all about. They think Facebook has sold deep, dark...

The art and science of body language fascinates me but here's my disclaimer: I'm still a student. Taking that into account, here are a few things you might watch for in your...

It's also important to maintain open communication with your customers in all stages, and areas, of your relationship with them.

Throughout your life, there will be times when you must claim and even fight for your independence. And this week we’re Off Balance On Purpose at Valley Forge.   Want to...

Case Study: Customer Service at Belk Last week I spoke to employees of Belk, the department store. An audience member told me this epic love (and customer service!) story.

Play in new window | Download Subscribe: Android | RSS Hello everyone! It is my pleasure to bring Ryan Sheehy to the podcast. Ryan is an Educator/Author/Speaker...

The clean-water organization is pioneering new forms of accountability for their projects. BY BEN PAYNTER Most philanthropic galas are designed to celebrate the year’s...

AquaMan has the unique ability to control and communicate with sea creatures. Invisible Woman can - you guessed it - become invisible at will. In fact, each of the superheroes...