T. Scott Gross

T. Scott Gross

America's Positively Outrageous Service Expert

Speaker Fee Details
Travels From
San Antonio, Texas, United States
About T. Scott Gross

T. Scott Gross is more than a writer who speaks; he literally has been there and done that!
A veteran of the hospitality industry, Gross started from the bottom, literally from the business end of a pot sink! His credibility from his years in that industry has earned him the respect of audiences everywhere as an entrepreneur who knows what it's like to make payroll every Friday.

Best known for his first book, Positively Outrageous Service, now in its second edition, with over 200,000 copies in ...