Tremendous. Outstanding. Wonderful. What more can I say? Your speech was great--you recharged the speakers in our Speaker Service Program. Thank you for a job very well done!
Sam Deep
World Renown Author, Consultant, Radio Host, and Speaker on Corporate Leadership
Featured Topics
Fee Range
$7,500Travels From
Pittsburg, Puerto Rico, United States
Sam Deep
Biography
Sam Deep launched his speaking career in 1986 after 15 years of teaching and administration at the University of Pittsburgh. Since then he has spoken in front of over 150,000 people, his internationally published books have sold over one million copies, and his last four audio tapes were featured on USAirway's EntertainAir.
When Dennis Waitley said that Sam Deep's books brilliantly cut straight through to the core values and actions that produce results, he was referring to Smart Moves (now in fourteen printings and thirteen languages), What to Say to Get What You Want, Yes You Can!, Smart Moves for People in Charge, Power Tools, Close the Deal, Act On It!, and his newest, Lost and Found.
Sam Deep's ideas about management have been quoted in newspapers and magazines throughout the country as well as on CNN-FN, CNBC, and WGN radio Chicago. On top of his consulting practice, he is an adjunct professor of leadership at the highly rated Tepper School of Business of Carnegie Mellon University. He is in his sixth year of hosting talk radio on KQV in Pittsburgh, his most acclaimed program being "Following the Leader."
Clients who have asked him back for encore presentations include: Alcoa, American Electric Power, American Institute of Banking, American Society of Association Executives, Bahamas Ministry of Tourism, Baker Engineers, Bayer Corporation, Bombardier Transportation, Caribe Hilton Hotel, Carnegie Mellon University, Carolina Cattleman's Association, CEO Clubs of America, Cutler-Hammer, Deloitte & Touche, Grant Thornton, Hallmark Cards, Heinz USA, International Customer Service Association, Ketchum, Mellon Bank, Merck, New York University, OfficeMax, People's Natural Gas, PNC Bank, PPG Industries, Pittsburgh Symphony, Puerto Rico Hotel and Tourism Association, Starter Corporation, Uniform Code Council, United Mental Health, U.S. Foodservice, Veterans Administration, and Westinghouse.
When you hear Sam Deep speak you will discover why none other than Tom Peters says that you and your teams will come away from Sam's programs "with practical ways to implement positive change in the gut level day-to-day experience."
Sam Deep
Featured Keynote Programs
Getting from Yesterday to Tomorrow
Ben Franklin was wrong?three things in life are inevitable: death, taxes, and change. This program identifies today's nine sources of "mega-change" as technology, mergers, restructuring, diversity, workforce, productivity, markets, regulation, and culture. It answers two questions: What actions can I take to make me more resilient to change and profit more from it? And what ten steps should I take the next time I need others to embrace change?
Ten Commandments of Exceptional Customer Service
Before you can give knock-your-socks-off service, you need to know what it is. You also need to know what you’re already doing well, where to improve it, and how to make it happen. The "Ten Commandments" include the behavior required by management as well as front-line employees to create a quality service team. [Companion half-day, one-day, or two-day programs available.] (Close the Deal) (Smart Moves for People in Charge)
The Steel-Spiked Servant
Spike leadership behavior builds accountability. It encourages employees to accept responsibility for their actions. Servant leadership behavior builds ownership. It incites employees to partner with you in the success of your team. Not many leaders exhibit both behaviors?at least not until they hear this moving message that borrows from the Gideon Bible and the life of Norman Schwartzkopf. The Steel-Spiked Servant surveys the 14 most critical dimensions of leadership, starting with vision and ending with teamwork. [Expands to as much as four days for leadership development at all levels.] (Smart Moves for People in Charge)
Twelve Keys to Success
What distinguishes highly successful people from their less successful counterparts? This uplifting program answers that question. It furnishes the encouragement, the insight, and the instruction you need to embrace behavior that increases your happiness, advances your career, and enhances your value to the people around you. It shows you how to: (1) bring your priorities in line with your core vales and beliefs; (2) pack your "void" with the best filling; (3) abandon hope for a better yesterday and stop waiting for a better tomorrow; (4) end negative thinking and self-talk; (5) ensure success rather than prevent failure; (6) change your response to stressful people and events; (7) think, speak, and act as successful people do; (8) endure the pain of feedback in order to secure the joy of growth; (9) speak with impact; (10) give people good listening-to's; (11) catch people in the act of victory; and (12) serve. [Companion half-day or full-day programs available.] (Yes, You Can!)
Sam Deep
Featured Reviews
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