News & Updates

Recent Updates

In my newest book, The Employee Experience Advantage, Airbnb was ranked one of the best organizations for employee experience and there is a rather odd practice they implement...

A recent NAVEX Global Ethics and Compliance training benchmark found: “Managers are the day-to-day interface with employees and the carriers of the culture. Unless they are...

John O’Leary interviews author + neurosurgeon Dr. Eben Alexander about his near-death experience on the Live Inspired Podcast. The book Proof of Heaven ignited a conversation...

Let’s Remember How Lucky We Are Well good morning, my friends! And welcome to Live Inspired- airport edition- with John O’Leary. Delighted to spend just a couple minutes with...

The left's hatred of Donald Trump has emboldened them to do something that several years ago was unthinkable. They have now mainstreamed socialism in the Democrat Party. Of...

Do you have a customer experience strategy? The most incredible customer experience I’ve ever witnessed came from an unlikely source. So many of the people I speak in front...

Babak Azad had planned this for over a year. He had quit his eight-year career at Beachbody, where he helped excel their revenue from $100MM to $1B. But after three months of...

How comfortable are you meeting new people? And are others comfortable meeting you? Today we’re going to improve our approach-ability, OBOP in Las Vegas!

Go out on a limb in your business. Don't be the tree. Everybody else is the tree. Be different. Do something the others don't. Research the needs of your customer – their wants...

Care about the content and not just pageviews.

The Legacy of My Friend Scott Wirtz "Be the change that you wish to see in the world." - Mahatma Gandhi Over the past 12 years I've written thousands of articles, essays, posts...

You've fine-tuned your processes, extracted every drop of cost from the system, and are meeting basic customer needs. In the previous era of business, strict managerial...