June 20, 2018
      
      
        
        
            
By Bill Taylor
            Founding Editor, Fast Company and Co-Author, Mavericks at Work
        
       
      
        
          
            
Customers love it when you make them look smart to their boss (everyone has one, you know.)  Here’s something from the Harvard Business Review that you can cut/paste/send to...
          
         
       
      
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