Customer Service and Experience Expert - New York Times Bestselling Author
Shep Hyken Text Reviews
Your mixing magic with your oral presentation kept the audience's attention from start to finish. This was my nineteenth ITLA annual meeting and yours was among the best, if not the best, keynote presentation we have ever had.
Alfred Lagasse, Executive Vice President - International Taxicab and Livery Association
Your recent presentation to our Member Service Counselors was nothing short of magical. I continue to hear positive comments from our employees and many have told me it was the best evening they ever had.
Arthur W. Johnson, VP Sales and Marketing - AAA
Dear Shep, Wow! Talk about exeeding our expectations! Your presentation at our Energizer Saddlebrook national sales meeting in Tampa was an unqualified success. Thanks for energizing our group and thereby making this sales conference one of the best ever.
Michael C. Irvine, MCI - Energizer