Learn the new common sense rules of effective communication on digital teams across business silos, levels, backgrounds and regions.

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings or even countries, they have to connect online in order to collaborate. These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time. In this keynote, you will learn new rules and nuances of Digital Body Language, the new requirement to innovate faster and further together, led by collaboration expert Erica Dhawan.

Learning Outcomes:

- Understand your collaboration style and what digital body language signals you are broadcasting (even if you don’t intend to!)

- Create cultures of maniacal clarity in email, phone, IM, text, video mediums and even live meetings in the new normal

- Develop a collaboration strategy to create the highest performing teams and relationships

Inspire Anyone, Anytime, Anywhere

We used to think of leadership as constant hustle and grit – the leader that never slept, sent profits through the roof, and embodied the classic rags-to-riches story… But this tired playbook doesn’t seem to work as well as it once did. What changed? What makes a 21st century leader and a great team now? Is it their ability to tell stories? Their decision-making skills? Their communication style?

The critical missing factor is Maniacal Clarity. This is when leaders give their teams exactly what they need to do their absolute best work and enable them to be empowered to influence anyone, anytime, anywhere. Without it, even skilled, motivated and effective teams languish, with cross-team dysfunction, duplicative work, and unhealthy internal competition.

Maniacal Clarity in our modern world delivers the ability to spark overarching optimism, inspirational imagination, continuous courage and fast focus. In her keynote, WSJ bestselling author and world-renowned speaker Erica Dhawan constructs a new framework for truly shifting minds and changing hearts, in the office, across any distance and with customers.

Based on years of research and advising the respected companies around the world, this keynote promises a ground-breaking look into the science, frameworks, and stories of how to inspire anyone, anytime, anywhere to deliver their best results.

Learning Outcomes:

- Conduct your own clarity audit of your workplace and assess your own Maniacal Clarity habits

- Learn the 4 foundations of Maniacal Clarity and how to bring it to everyone around you with optimism, imagination, courage and focus

- Assess your strengths and opportunities to become a Maniacal Clarity change agent

- Develop an action plan to inspire your teams, customers, and the world around you to drive performance, teamwork and innovation

Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting-edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language. In-person, we lean in, uncross our arms, smile, nod, and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

In this keynote, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.

Learning Outcomes:
Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don't intend to!)

Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings

Develop a collaboration strategy that fosters valuable relationships, both in-person and online

End cultures of useless meetings, missed deadlines, and digital misunderstandings