Dale Moss is one of the best, most insightful and dynamic speakers to come out of the corporate world.
When Dale Moss speaks to Leadership, Growth and Change and Corporate Culture, he knows what he's talking about. In his years at British Airways, Dale led a team of 12,000 people, was proud of building great teams and helping them deliver extraordinary results. Throughout his extremely successful 30-year career at British Airways, the high point of every major conference was the moment Dale Moss would bound on stage to deliver his keynote address--and he never left without a standing ovation, even if he was delivering tough news. His impactful, often described by his audience as evangelical, speaking style always won the hearts and broadened the minds of his audiences all over the world.
Featured Keynote Programs
Loving the Edge
The Heart of Corporate Culture
During his time at British Airways, Dalw as a part of mergers, acquisitions, alliances, government regulation and it's version of de-regulation. He was there and helped see the company through strikes, slowdowns, accidents, wars, terrorism and the effects of the 9/11 tragedy.
Dale led a team of 12,000 people. His functional responsibilities included worldwide airline operation over 72 countries, specifically including: marketing, advertising, field sales, telephone sales, online sales, distribution, pricing, customer relations, training, scheduling, cargo and airport customer service. He held worldwide revenue responsibility for over $10B with a cost budget of over $3B. And he did this as an American living in the UK.
Having gone through all those things, you gain a broad and sobering perspective. Leadership may inherit a whole host of issues, acts of god, etc. How then do you reach your goals? What's the most important thing to concentrate on? For many companies, the answer is PEOPLE. But in a cynical world, in a crazy business, how to you build a CORPORATE CULTURE that will follow its leadership right to that EDGE? How do you create a CULTURE where the PEOPLE in your company are accountable and responsible, interested in the growth of the organization? How do you find out who are the PEOPLE who will take the initiative, take the risks without the fear? Dale created that organization at one point in the US--an organization that was driven, loyal and widely profitable. Let Dale tell your audience the story of this organization and how they surpassed every goal they were given...It's an amazing tale!