Mike Lipkin

Live Above The Line – Lipkin's Ten Laws for Sales and Service Preeminence
In today's brutal marketplace, sales and service excellence won't cut it. Excellence merely give you the right to be in the game. To win the sales and service game, you have to achieve preeminence. You have to become the symbol of superior performance, the benchmark by which all others are judged.

Every year, Mike Lipkin talks to over 100 000 people in 60 companies in twelve different countries. Through his company, Environics/Lipkin, he also researches the traits, attitudes and actions of Preeminent Performers. He has discovered Ten Laws that determine Sales and Service Preeminence:

1. Focus on Success
2. Own The Business
3. Prepare To Win
4. Be Courageous
5. Care Deeply about your Customers and Clients
6. Listen Intensely
7. Communicate with Confidence
8. Be a Teamplayer
9. Be Hungry for Kaizen
10. Be Disciplined

Mike customizes this program to the profile of the audience and the nature of your audience. Through his unique instant survey facility, see The Main Thing, Mike will also help you pinpoint what your people feel about the key challenges facing them so you can take effective action.

This program can be delivered as a keynote, half-day or full day program. It comes with a workbook for each delegate where they can record their personal commitments to being extraordinary. Mike will inspire and empower your people to pursue preeminence in every aspect of their professional and personal lives.

In this fascinating program, Mike Lipkin will show your people how to acquire the Ultimate Skill. This is the skill that will captivate their clients, wow their customers and differentiate them from their competition.

It's the capacity to transform their environment into opportunity through Motivation, Innovation and Execution. In today’s commoditized environment, everyone is looking for the Distinctive Difference. But most of us are running so hard just to catch up that we’ve lost sight of being extraordinary.

Now Mike Lipkin has introduced a simple model that will help your people achieve the breakthrough with their clients and customers. Using examples from Toyota, Google, Virgin, Honda, Yahoo, IBM, IKEA, GE, Southwest Airlines, Procter & Gamble, Nike, Apple, and Starbucks, Mike demonstrates how to consistently create new possibilities from existing realities that yield extraordinary rewards.

Specifically, Mike will help your people master the six researched components of The Ultimate Skill:

A Specific Inspirational Possibility

An Inner Fire

A Conscious Game-Plan

Imaginative and Disciplined Execution

Transformation through Learning

An Environment of Workability

Mike Lipkin tailors his message directly to your people and their challenges. Delegates will leave with an immediate ability to apply The Ultimate Skill to the benefit of their clients and colleagues. They’ll also be inspired to take themselves to a whole new level in both the workplace and the homespace.

I know what you want. It's what I want. It's what we all want. To Thrive. On The Cusp. That's what this book is about: Thriving On The Cusp, with a passion that helps others do the same.

Mike Lipkin

Mike Lipkin is President of Environics/Lipkin, Canada 's leading Motivation and Research Company. In the last twelve months, he has surveyed, interviewed or motivated over 100 000 people throughout The United States and Canada . Here's the most powerful message he's heard:

The New Normal is pushing me to the edge. I'm being squeezed up against my limits professionally, mentally, emotionally, financially, socially and physically.

If you're instinctively excited about Thriving On The Cusp, you're a natural Keeper of The Flame. This program will give you the insights and strategies to burn even brighter for the people around you. If you're instinctively threatened by the thought of Thriving On The Cusp, you're holding back. You're not using all of your gifts. Too much of you is being held in reserve. Your flame is still unlit. This program will help you catch fire and ignite others as well.

In the New Normal, it's not good enough just being excellent. Excellence merely gives you the right to play. On the Cusp of Change, you have to be Brilliant. You have to be A Keeper of The Flame: Someone who goes first; Someone with a heightened awareness of her impact on others; someone who is her own best coach; someone in total sync with her environment; Someone embedded with the authority of both competence and character; Someone who inspires others to be their Personal Best; Someone like you. Someone like the person you will become. Or Someone like the person you need to rediscover.

In this program, Mike Lipkin leverages the proprietary Environics Social Values Research, and his own personal contact with over 100 000 people a year, to deliver an imagination-stretching view of the future. Specifically, he identifies the Nine Life-Transforming Trends shaping the way you live, work and play.

Then, in his role as Motivator-in-Chief, he coaches you on how to master the Six Nuclear Dimensions to become a Keeper of The Flame. You will learn how to massively increase your personal leadership through Focus, Strategy, Learning, Emotional-Power, Action and Social Kudos.

Mike Lipkin makes the complex simple. He makes understanding the future easy. And he inspires people to do what they have to do to achieve what they dream of achieving.