Ian Altman News & Updates

Recent Updates

Discover how to have productive conversations about the competition in a way that is beneficial for your business, while still maintaining a positive rapport with the client.

Effective strategies to help you determine which business opportunities are worth your time, and which are not.

This a common question that we ask in the business world, and a statement we are quite used to hearing. But, is the customer really always right? Here are a few techniques you...

Is a desire to attract new customers repelling loyal customers?

Gain insight into proven strategies and methods for establishing, growing, and maintaining a sales pipeline that leads to a more successful business.

Follow these three keys to shift the focus from price to value.

There is so much knowledge to be shared in the weekly podcast interviews, and these are the guests who you responded to the most.

We often times forget that personal interaction, and empathy, with our customers is essential.

Do you know if you're using technology to make your business the most effective it can be?

It's also important to maintain open communication with your customers in all stages, and areas, of your relationship with them.

Your business may be implementing remote or online learning, but it's crucial that you continue to practice in-person training as well.

Building customer relationships is just as important as the sale itself.