October 07, 2015
Customer Centric Design of Products and Services
Is Your Business Addressing a Symptom… or Solving the Real Problem?
So many times when companies create a product or service, they lock in on the customer’s symptoms but not...
October 06, 2015
Free Lunch and Employee Engagement
Dov Seidman’s recent post says that most management efforts at employee engagement have been ‘out to lunch.’ As in, taking employees out to lunch, as if that kind of...
September 30, 2015
George Couros + #OurVoice | 3 Examples of Digital Leadership
“As the internet has become more central in our lives, we have begun to witness a revival of the importance of being human.”
The internet, along with social media, has become...
September 28, 2015
Former St. John's, UCLA coach Steve Lavin joins FOX Sports
Steve Lavin is entering his 28th consecutive year associated with college sports, previously coaching the Red Storm and the Bruins and working as a broadcaster with ESPN and...
September 27, 2015
Tapping into "Your Most Unhappy Customers"
“Your most unhappy customers are your greatest source of learning.” Bill Gates
I read the above quote and it really struck a nerve. I know student voice is extremely...
September 24, 2015
Solve It by Sundown
By Shruthi Lapp
Marketing Coordinator
The Internet has revolutionized the computer and communications world like nothing before. This world-wide broadcasting system can disseminate information without regard to...
September 23, 2015
Story Time is Sticks
Want something? A sale? Somebody's help? You may be leading with the wrong strategies and tactics. Fine tuning objection handling techniques. Product comparative analysis....
September 17, 2015
Former UCLA head coach Steve Lavin joins Pac-12 Networks as a men's basketball analyst
Bay Area native brings more than 20 years of coaching experience to Networks’ coverage of 153 games this season
SAN FRANCISCO, Calif. (September 17, 2015) – With the...
September 10, 2015
John Foley | 'Glad To Be Here' at Premiere
Over the course of his life, John Foley has accrued thousands of hours in the cockpit of F/18 jets under his belt as both an instructor pilot for The Marines and lead solo pilot...
September 09, 2015
The Painful Back Checking Advantage
A recent Wall Street Journal article affirms, Parents, let it happen instead of coaching your kids from the stands. Yeah. Makes sense. But, don’t be so sure with my Senior...
September 09, 2015
'Of Teaching, Living and Learning' | A Testimonial On Kim Bearden
Source: Facebook
Kim Bearden recently had the honor of delivering the keynote for a Teacher Appreciation Dinner hosted by Valdosta North Rotary Club. This event allowed...
September 09, 2015
The Power Of An Experience-Driven Brand
I have had the privilege of spending time with J.P. Kuehlwein, executive vice president of Frédéric Fekkai, to discuss his views about what’s next in the domain of brand...