Your customers are trying to talk to you. Are you listening?
Attention, managers and leaders: Your customers are trying to talk to you. Are you listening?
Customer feedback is the most powerful insight you'll get on your business, and how you respond to it will determine the trajectory of your brand perception.
It's more powerful than any marketing effort you ever do! Tune into episode #37 of The Next 24 Hours to hear how to use feedback to make your business explode and three brands that exemplify how to (and how not to) react to what customers are saying.
You’ll also get to hear:
- How to create positive stories around your brand
- How answering this question the right way is better than any marketing or branding effort your company could ever do.
- The time a restaurant blew my mind in the drive-through
- Tangible ways to level up your customer experience whether you're an employee, a manager, a CEO, or the customer
You can find this episode on Apple Podcasts, Spotify and Google Play.
The post Your customers are trying to talk to you. Are you listening? appeared first on Curtis Zimmerman.