Simon T. Bailey
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Shift Your Brilliance – Leading Amidst Change and Uncertainty

Business change moves at the speed of light. To keep pace, individuals within an organization must raise the bar on their performance and reset their mindset. The leadership skills of yesterday will not carry the day in today’s continually evolving economy.

As the business climate changes in the midst of gender parity, #MeToo, pay equity, diversity, and inclusion we, too, must change and embrace what Simon T. Bailey calls the “Vuja de Moment.” This is the opposite of déjà vu and is an invitation to disrupt what is comfortable and convenient to embrace what needs to emerge to remain relevant, innovative, and competitive.
  
Collaborative problem-solving triumphs over traditional top-down directives. Solution-oriented individuals are forward-looking in their thinking. Forward-looking thinking must permeate throughout the corporate culture. You must shift and embrace new methodologies to survive, compete, and thrive through the ever-changing demographic, technological, and regulatory marketplace changes that affect businesses today.
   
No one is immune to these predictable changes. The traditional winning formulas of yesterday will not hold up to the technological solutions that will continue to automate “traditional” business processes.

Simon T. Bailey will teach you to:

• Stay relevant and ensure your company stays competitive in the marketplace

• Guide even the most tenured employees to reposition themselves and revitalize their role

• Perform a mindset reset to break through the existing paradigm

• Maintain clarity and confidence during transition and uncertainty

• Give participants actionable tools to take ownership and develop the vision needed to be a leader for the future

For audience members of all vocations, ambitions, and experiences. 

Brilliant Living
Own Your Future

Sometimes happiness is where you are. Sometimes happiness is elsewhere. Wherever your calling may be, Brilliant Living dares you to pursue your dreams.

Using lessons learned from working with 1,600 organizations over the past 15 years, and Simon’s personal moments of reinvention, Brilliant Living will encourage you to grab the steering wheel of your life and drive into your future.

Participants will:

• Be given a guide to assess the eight traits of being their most brilliant self
• Be nudged to live life on their own terms, make a change, and do something exceptional
• Be instilled with a major morale boost and hope for the future
• Be inspired to build a legacy of excellence through bold, brave action
• Leave with an increased capacity for confidence in their careers and lives

The choice is yours: Be average – or dare to BE BRILLIANT!

For people ready to instill change and passion in their organizations, peers, and life.

Brand the Moment
Establish a Culture Where Everyone Matters

How can you establish a culture where everyone believes that he or she matters, their voice is heard, and they play a vital role in the success of the team and the company?

Everything Simon knows, has seen, and has studied comes down to this evidence-based truth:

Culture + Connection + Customers = Revenue

A leader’s objectives will always be tied directly or indirectly to revenue, profit, or the bottom line. However, the process for achieving true success always begins with Culture. Culture is created by leaders who foster conditions that are sustainable for growth and through what many would call random acts of kindness that produce emotional and memorable experiences for team members.

Using our SPARK model, Simon T. Bailey shares that these acts should be anything but random. They are intentional moments that collectively become the glue for team loyalty, inclusiveness, and cohesiveness. These acts can be taught and operationalized in any organization. The process enables a leader and an organization to be purposeful about team bonding and delivering honest, candid feedback in a respectful, authentic manner that motivates, supports, and encourages team members to become breakthrough contributors to the organization’s success.

Participants will learn how to:

Establish a Culture where everyone matters
Create a deeper Connection with team members
Spark a relationship with Customers for life

These 3 Cs begin and end with brilliant leaders who brand the moments for employees and customers.

For audience members of all vocations, ambitions, and experiences.

Be the SPARK
Five Platinum Service Principles for Creating Customers for Life

Customer Service is the department.

Customer Love is the mindset.

Do customers love your brand? Do your employees love your brand?

If so, then you have the secret sauce to becoming unforgettable to those you serve. In a world of information and interaction overload, SPARK ignites an emotional experience that causes customers to Velcro themselves to you and recommend your brand to their sphere of influence.

Where there is no SPARK, there is no joy. Where there is no joy, there is no hope; and where there is no hope, there is no passion. Without passion, a job is just a job. A business is simply something to do instead of something that makes a difference in the world. However, when a business finds it spark it transfers psychological ownership to all employees to emotionally connect instead of being mechanical in creating a memorable moment.

This learning experience will equip you with simple ways to operationalize SPARK within your organization.

Key Takeaways from Be the Spark – Five Platinum Service Principles:
• See them as Guests
• Personalize the Experience
• Anticipate and Uncover Needs
• Respond with Immediate and Appropriate Service
• Keep them Loyal Through Acts of Kindness

Simon T. Bailey
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