Liz Berney

Liz Berney Liz Berney

Liz Berney Speech Topics

Managing Conflict:

• Diagnosing the sources of conflict
• Selecting appropriate conflict styles and tactics
• Model and strategies for conflict resolution
Self Assessment on Conflict style, skill practices, case exercises, and film used.

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Leading through Change:

• Model for transition process
• Model for change process
• Tactics and tools to lead staff through transition and change
• Strategies for managing large scale change
• Designing cross functional change teams to lead change
Film, cases, simulation and group activities used.

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Managing Challenging People:

• Tactics and tools to manage good performers who but don’t work well with others
• Typology of different types of difficult people and behaviors
• Tailored facilitation strategies
• Diffusing anger, setting limits, managing resistance
Case exercises and role-playing used.

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Coaching and Counseling:

(Taught this for managers at American Management Association)

• Coaching employees to enhance performance and build skills
• Discerning when to coach or counsel, when to refer for help
• Facilitating peer coaching among your staff members
Film, skill practices and role-plays used.

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Performance Feedback:

• Managing constructive developmental review meetings
• Coaching managers on emotional intelligence competencies
• Providing effective performance feedback to managers
• Managing resistance and denial, diffusing anger and defensiveness
• Making tough coaching and firing decisions
Skill practices...

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Motivation and Goal Setting:

• Motivational Theories and Efficacy
• How to tailor reward and recognition strategies
• How to Set goals effectively
• Creating and Monitoring Team Rewards: Why and How
Discussion, lecturette, self assessment and case scenarios used.

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Creating High Performing Teams

• Top Attributes of high performing teams
• Creating a team vision and getting buy-in
• Creating a team charter that works
• Building accountability in teams
• Self managed teams
• Lencioni and Katzenbach models
• Facilitating a culture of dialogue
Cases, skill practices, film used.

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Meeting Facilitation Skills

• Setting a challenging and engaging agenda
• Creating involvement and engagement
• Discerning when to continue and when to curtail a discussion
• Cutting edge group dynamics tactics
• Creating an environment for dialogue
• Managing challenging conflicts
• Dealing with challenging group dynamics...

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Managing Personal Priorities

(based on Stephen Covey’s time management matrix)

• Time Management matrix
• Quadrant II, important and not urgent activities tactics and strategies
• Analysis of time spent in 4 matrix cells
• Cutting edge strategies to enhance time and priority management
Assessment, cases, group activities...

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Myers Briggs for Leadership Development

• Understanding your preferences
• Understanding your type
• Understanding your facets/preferences and your inferior function
• Concrete strategies for developing your less developed preferences
Step II form of the MBTI will be used to help leaders identify both their strengths and those areas...

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Interests-Based Negotiation

(Based on Harvard Negotiation Program tactics)

• Key tenets of interests-based negotiation
• Refining your negotiation style
• Keys to managing tough negotiations
• Active negotiation of cases with tailored feedback
Learning methods included tailored cases and Harvard cases that participants...

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