"If you are looking to light up a couple thousand people with the value of doing what is right for your customers, look no further. Jeanne Bliss has that rarest of talents -- being an operationally driven visionary. She's a bottle-rocket wrapped inside a book of customer wisdom."
Mike Mansbach, CEO - Punch Tab
From the moment Jeanne begins to speak, you feel a rush of energy and the passion of thirty years of intense customer focus packed into her five-foot frame.
Bob Johnson, Vice President, Health & Wellness - Century Furniture Corporation
Jeanne Bliss is a powerhouse when it comes to driving customer focus. She has an uncanny ability to cut across an organization and support leaders in the quest to drive the operation of the company toward strong and powerful customer relationships.
Gary Comer - Founder, Lands' End
Talking about customer success is one thing; having it in your DNA is another. Jeanne Bliss provides refreshing and needed advice for organizations who say they're committed to customer loyalty but don't seem to make any progress.
Wim Elfrink - Senior Vice President, Customer Advocacy, Cisco Systems Inc.
The concentration of customer care in a single C-level authority is an emerging discipline of the early 2000 decade but Jeanne Bliss is already firmly in place as its oracle who can make it actionable as a major economic value-add.
Mack Hanan - Best-Selling Author, Consultative Selling
I wanted to thank you. The work-shop/half day session was awesome! And let me tell you, I loved the book too.It took me a couple of evenings and most of my weekend and I really enjoyed the read!
S.Hagi - Bell Canada