Jada Daves
Founder of Positive Results Training Company
Featured Topics
Fee Range
$6,000
Jada Daves
Featured Video
Current: University of the Cumberlands
Jada Daves
Featured Keynote Programs
On the Front Lines
Becoming a Better Supervisor
This interactive program is designed to benefit all first-line supervisors who want to become more effective leaders. Multiple exercises and debriefs will address the critical role that values play in defining an organization’s success. This thought-provoking presentation will identify competencies of exceptional supervisors with special emphasis on improving communication skills. Participants will also gain a greater understanding of how to effectively handle workplace conflicts involving difficult employees.
Generational Understanding
One of the hottest topics creating conflict in the workplace is generational misunderstanding. In this session, employees are put into generational groups to define their values. The goal is to start a dialogue among the diverse groups in order to facilitate a respect and understanding of each generation’s strengths and weaknesses. Participants are then challenged to think about ways to resolve their differences and work more effectively together.
Behavioral Interviewing
This interactive session will not only introduce the behavioral interviewing model, but provide guided practice through the use of role play and debriefs on how to properly conduct a behavioral interview. In addition, participants will learn legal do’s and don’ts and a host of other important interview tips. Overall, this session will offer proven ways to improve the hiring process, thus positively impacting the bottom line through increased retention of employees.
Classy Customer Service
The Foundation for Success
In this ever-changing competitive marketplace, the emphasis on servicing the customer must be an organization’s highest priority. This educational, results-oriented program will provide an abundance of practical tips to benefit all employees who deal with customers on a regular basis.