Free Virtual Fridays

A LIVE Virtual Presentation Each Friday at 12 PM ET/9 AM PT

Register for Jeanne Bliss's September 25th Free Virtual Fridays presentation!

PSB's Free Virtual Friday is all about thought leaders sharing their best ideas with you virtually for free.

Every Friday at 12 PM EST/9 AM PST, you will experience new, exciting content to help you develop and grow. While we are featuring many of our favorite communicators, this is not a showcase. Each presenter will be delivering their content as though they are virtually keynoting a conference. 

Anyone is welcome to join, so feel free to invite anyone who would benefit from participating.

Each Friday's presentation will be unique to the presenter. 

Upcoming Presentations: 

Jeanne Bliss: September 25th at 12 ET / 9 PT

Past Presentations: 

Sara RossDaymond JohnPeter SheahanPhil HansenJon AcuffVinh Giang, Simon T. Bailey, Lisa Bodell, Nicole MalachowskiClint PulverNate BargatzeKim Bearden, Carlos Whittaker, Andy AndrewsMike StaverDr. Ivan Joseph, Terry JonesCarly Fiorina, and Col. Mark Tillman.

Recently Added to Free Virtual Fridays

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UPCOMING: Jeanne Bliss | 9/25 at 12 ET

Would You Do That To Your Mother? The “Make Mom Proud” Standard for How to Grow Your Business.
The most beloved companies are rooted in trust. In belief. In their humanity. And in a deliberate commitment to grow by aligning their values with how they do business. This is how they become part of people’s lives and continue to grow, no matter the competition or market conditions.


In this animated presentation, adapted from Jeanne’s 4th book of the same name, Would You Do that To Your Mother?, Jeanne provides us with the fast-track lift-off she has delivered virtually, and on stages around the world, inspiring audiences to grow their businesses by understanding, serving and honoring the human at the end of their decisions.

Register
https://us02web.zoom.us/webinar/register/WN_okQIb-ReQmGNf3-qrfUhgg

About Jeanne

Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Creating these deeper relationships has been Jeanne's singular mission for over 35 years.


Often referred to as the "Godmother of Customer Experience," she is one of the foremost experts on customer-centric leadership. She pioneered the role of the Chief Customer Officer, holding the first-ever CCO role at Lands' End, Microsoft, Coldwell Banker, and Allstate Corporations. Reporting to each company's CEO, she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands' customer experience. She has driven the achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations.

All posts in the Free Virtual Fridays series

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September 11, 2020
UPCOMING: Jeanne Bliss | 9/25 at 12 ET
By Jeanne Bliss
Would You Do That To Your Mother? The "Make Mom Proud"; Standard for How to Grow Your Business. The most beloved companies are rooted in trust. In belief. In their humanity. And in a deliberate ...
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August 28, 2020
PAST: Col. Mark Tillman | Free Virtual Fridays
By Col. Mark Tillman
The Unknown Backstory of 9/11 Former Air Force One Pilot Col. Mark Tillman shares his untold story of flying the President on 9/11, deciphering information in the fog of war, and bringing the ...
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August 21, 2020
PAST: Carly Fiorina | Free Virtual Fridays
By Carly Fiorina
Leadership in Tough Times: A Fireside Chat with Carly Fiorina In this Q&A format, Carly will cover: - How leaders can approach decision-making in tough times - How our ...
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August 14, 2020
PAST: Terry Jones | August 21st at 12 ET
By Terry Jones
How Has The Pandemic Forced Disruption In Your Business - And What's Next? Leaders are worried - how are we going to thrive in a post COVID world? COVID-19 has forced faster digital transformation ...
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August 07, 2020
PAST: Dr. Ivan Joseph | Free Virtual Fridays
By Ivan Joseph
Mastering the Skill of Self Confidence Dr. Ivan delivered a 30-minute presentation. About Dr. Ivan Dr. Ivan Joseph inspires people and teams to achieve more than they dreamed. Ivan is ...
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July 31, 2020
PAST: Mike Staver | August 7 at 12 ET / 9 PT
By Mike Staver
The Path Forward: The Things To Be Focused On Right Now Mike delivers a 30-minute presentation. About Mike Mike Staver is the author of "Leadership Isn't for Cowards" and an internationally ...
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July 24, 2020
PAST: Andy Andrews | July 31 at 12 ET / 9 PT
By Andy Andrews
Perspective and a Mind with Wings Details There is a power in perspective that most people never harness.In this presentation,Andy Andrews explains the concept in a way that empowers ...
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July 17, 2020
PAST: Carlos Whittaker | Free Virtual Fridays
By Carlos Whittaker
Presentation Topic Your Part in Racial Reconciliation in 2020:What You Can Do Now Details Carlos delivered a 15-minute presentation followed by 15 minutes of live attendee Q&A. ...
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July 16, 2020
PAST: Free Virtual Fridays | Kim Bearden
By Kim Bearden
Presentation Topic A 30-minute presentation on TheSix Principles of Effective Communication: How to Create a Climate & Culture for Success. About Kim Kim Bearden is the co-founder, executive ...
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July 10, 2020
PAST: Nate Bargatze | Free Virtual Fridays
By Nate Bargatze
Details This Free Virtual Fridayswill be a 30-minute fireside chat with comedian and actor Nate Bargatze. About Nate Hailing from Old Hickory, Tennessee, rising stand-up comedian Nate Bargatze is ...
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June 19, 2020
PAST: Clint Pulver | Virtual Presentation
By Clint Pulver
Creating Possibilities in Times of Crisis Employees are looking for leadership that supports, encourages, and gives them the tools they need to grow while creating a workplace that offers security ...
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June 12, 2020
PAST: Nicole Malachowski | Virtual Presentation
By Nicole Malachowski
Harnessing Headwinds Of Change In flying, headwinds slow you down. At their worst, they cause you to change your plans and impact the effectiveness of weapons in combat. Headwinds demand ...
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June 05, 2020
PAST: Lisa Bodell | Free Virtual Fridays
By Lisa Bodell
Topic Stop Meeting and Start Collaborating You're working from home and want to better engage your team - but how? Learn the top 3 ways to collaborate and make remote teams work: - Normalize being virtual ...
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June 01, 2020
PAST: Simon T. Bailey | Q&A
By Simon T. Bailey
Q&A with Disney VeteranSimon T. Bailey
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May 29, 2020
PAST: Sara Ross | Virtual Presentation
By Sara Ross
Presentation Topic:How to Build Your Emotional Vitality and Lead Through Uncertainty When there is no playbook, being tasked with leading teams virtually, determining how to bring people back to work ...
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May 18, 2020
PAST: Daymond John Virtual Presentation
By Daymond John
Introduction: For this May 22nd'sFree Virtual Friday, PSB President Brian Lord interviewed Shark Tank'sDaymond John. Brian and Daymond discussed work, life, and the current business ...
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May 11, 2020
PAST: Peter Sheahan Virtual Presentation
By Peter Sheahan
Presentation Topic How to turn a challenge into an opportunity (and avoid creating chaos in the process)! It is easier to talk about finding opportunities in disruption than it is to ...
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May 08, 2020
PAST: Vinh Giang Virtual Presentation
By Vinh Giang
Communication has never been more important - our ability to communicate with strength, empathy, and clarity is vital right now. We've learned the importance of visual image and first impressions but there's ...
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May 01, 2020
PAST: Pivot, Don't Panic Virtual Presentation
By Jon Acuff
Pivot, Don't Panic: The Four Investments Smart Teams Rely on During Uncertainty (Virtual Presentation) Six months ago, "change"; was something we all knew we'd need to deal with someday. It was just over the horizon. It was ...
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April 24, 2020
PAST: Phil Hansen Virtual Presentation
By Phil Hansen
Phil Hansen's interactive virtual presentation for Free Virtual Fridays.