Chip adds at least two dimensions to being a good speaker: 1st, he is passionate about healthcare because he worked in the industry and truly understands the contemporary concerns of the profession. 2nd, he clearly practices what he preaches.
An expert professional speaker and leadership development authority, Chip Madera presents radical leadership ideas that produce radical change! He works with organizations and associations who want to increase their motivation and performance potential. He spoke nearly 100 times in 2004 in Canada, Australia, Europe and throughout the US. His clients include The Mayo Clinic, Verizon, Westinghouse, AT&T, GE Capital, Gatorade and hundreds more!
After building a Corporate University and spending years working with employees and executives assessing their development needs, Chip Madera knows the leadership strategies that result in building high performance and maximized potential. He has the know-how to help you build a successful organization, a stronger home and a thriving chapter.
How can he help you do that successfully? He believes your organization/association's quality, service and bottom line will improve as your people improve. How does Chip Madera improve your people? He will get your people thinking about their potential and strategizing to reach it. He possesses a unique ability to get people to laugh at their failings and then move beyond them, taking an honest look at the only thing they have the power to change--themselves.
Not your typical speaker, Chip Madera brings an unusual one-two punch balancing an incredible love for people with a candor that will rock your audience to the core. He has been called the "Dr. Phil" of the motivation industry.
Chip Madera lives with his beautiful wife and partner Cindy in Celebration, Florida.
Featured Keynote Programs
A Passion to Serve
Customer satisfaction continues to be the #1 driving force behind all business success. Organizations that focus on meeting and exceeding customer/patient expectations continue to remain competitive and continuously improve customer satisfaction. This session was developed to help your staff/association's membership identify and establish the critical employee behaviors that will secure customer loyalty and eliminate customer complaints. If you are experiencing decreased customer satisfaction scores or you are having difficulty reaching your fiscal objectives, you'll want your staff to hear what Chip has to say about how to provide World-Class service.
Strategies for Building Positive Relationships
One of Chip's most requested seminars! People are complex. Williams James said, "Whenever 2 people meet, there are really six people present. There is each man as he sees himself, each man as the other person sees them, and each man as he REALLY is." No wonder it is so difficult to negtiate the dynamics of human relationships. During this session Chip will give you tons of practical strategies to help you build bridges of understanding and acceptance within your personal and professional lives. Each participant will complete a Personality Plus Profile that will help them explore their team's core strengths, motivators and communication styles. Then uncover new approaches to connecting with teammates and customers.
Getting it, Keeping it, and Maximizing it!
There is no substitute for excellence in leadership.Organizations rise and fall during today's turbulent times because of those who stand at the helm. Leadership is not a title on the door or a position. Leadership is determined by the amount of influence others are willing to give others. During this session, Chip will share the five levels of leadership, how to lead people to higher levels, the three keys to increasing employee motivation and performance and fundamental strategies for building deeper relationship of influence in the lives of others.
Becoming the Leader Employees Want to Follow
How many times have you heard leaders say "People are our number one asset"? No doubt, the preceeding statement is a worthy notion, but few organizations have strategically designed action steps to incorporate employee development into the operating structure of their business. This keynote will help leaders understand that developing others is paramount to maximizing employee potential and performance. Leaders will explore three strategic plans (EDP, EMP and ECP) that will help your organization do more with less and take your staff's potential to the next level during the coming budget year.
What an AWESOME presentation to our leadership team-- for the 2nd time in three months! I missed your first one since I was out of town, but I can see why you were invited back by popular demand. Thank you for making such a positive difference at Munroe!
I can honestly say that I have never seen anyone have such a long lasting impression on my staff as you had. I recommend you with great pleasure and I'm sure that you will make a positive difference with any group you stand in front of.