Why the Conversation You are Not Having is Holding You Back
Getting to The Last 8%.
When facing a challenging conversation, most managers adequately cover the first 92% of content they want to cover. When they get to the more difficult part of the conversation, more often than not, they avoid the last 8% of the conversation. What’s missed is the critical information and feedback an individual or organization needs to improve performance, grow and achieve objectives.
Having the “Last 8% Conversation” is one of the key differentiators of world-class organizations and while having them is not easy, it is a skill that can be learned and mastered.
In this powerful keynote, your team will learn:
▪ What is a “Last 8% Conversation” and why most people avoid them?
▪ How to have these conversations in a way that the other person can hear us.
▪ How to navigate the difficult emotions that typically prompt us to avoid the Last 8% Conversation.
▪ How to inspire your team to be more courageous and skillfully step into having the conversations they need to have.