Successful innovations in the work environment can be transferred to the home, family and friends. Applying your ideas in my personal life has resulted in more satisfying and productive relationships. You have developed a very important innovation.

I want to personally express how much I appreciated your energy and sharing at our conflict resolution sessions. It's always a treat to watch, listen and learn from a master. There was a definite buzz for more from our participants.

I have used your model to approach many business situations . . . The model helps provide a format for all involved to move to the center and clearly understand expectations. From here it makes it easier to reach and keep lasting business agreements.