Inspiration + Leadership = Happier Clients and More Sales!
Are you constantly looking for ways to enhance your leadership skills and inspire your real estate agents and sales teams? It is a high pressure and competitive business that is changing faster than ever before! In this day and age of evolving technology, new and creative broker models, and outrageous compensation incentive plans, how do you stay relevant and valuable? In this speech and interactive presentation, I will share the five key lessons I learned as both a Warren Buffet CEO and an independent business owner leading thousands of real estate agents and managers. The life blood of most real estate companies is still the real estate agent and their access to businesses and clients. The brokers, owners, and leaders of these companies need to inspire and educate their agents toward higher customer happiness. This focus, with an enhanced awareness and levels of leadership, will create the foundation and framework for additional business. Your leadership, innovation, accountability and expectations will set the tone for all those you lead. You will leave this session knowing the power of inspiration is yours for the taking.
Recruiting and Retention: The Life Blood of Any Company
To start or grow any real estate business recruiting and retention are truly the life blood of your business. It doesn’t matter what model you use as the base platform. If you are utilizing sales people, you must master recruiting. But once you have the key people and leaders you want, how do you keep them engaged, loyal and happy? There will be times where you know someone just isn’t a fit but we know they are producing with the hope they will produce more, so we keep them. Against our better judgment we make decisions that don’t support our standards, model and mission. How do we keep enhancing our team while effectively building our businesses? I strongly believe that “recruiting solves most all ills of business” and “you don’t necessarily hire the wrong people, you keep the wrong people.” In this action packed speech I will share how I personally recruited thousands of sales people over the years going from manager to CEO to new founding business owner. In addition getting your management team fully engaged and on the same page with you, this recruiting mission will change your business like nothing else. It is the key…. recruit, recruit, and recruit some more. Once you get your team on board, create raving fans out of them and watch things take off from there! This is truly “turning lead to gold!”
How Technology Cuts and Creates Customer Loyalty
Technology has truly changed all of our worlds on many levels, in all ways! Many times this is for the better for the business, our sales people and our clients. However there are times where technology has turned out to be a sword that has simply and sharply cut off revenue streams, business growth, client communication and engagement. The very tools we thought would make our businesses better have made our people more reliant and less creative in doing the necessary hard work to serve others best. We all have felt the pull and tug of chasing the next shiny thing. We have spent hard earned dollars, time and resources that never panned out to what was sold and promised. Then there are times we have hit those special and magical home runs that give our businesses the quantum leaps we dream about and plan for along the way. In this talk we will cover how to identify the latest trends, tools and tech platforms that will benefit us, our people and clients while not going too far down the wrong rabbit holes. You will receive a ground level approach as well as 50,000 foot perspective as to how business leaders master high tech, high touch customer engagement and continue to dominate in this ever-changing world. Instead of waiting for the next “market disruptor” to come over the hill, be that “market disruptor” from where you stand with new perspectives and insights when you leave this engaging and enlightening presentation.
