Scott Tillema | SWAT Crisis Negotiator. FBI-Trained Hostage Negotiator. Expert in High-Stakes Communication.

Scott Tillema

SWAT Crisis Negotiator. FBI-Trained Hostage Negotiator. Expert in High-Stakes Communication.

Fee Range
$15,000
Travels From
Chicago, IL

Scott Tillema
Biography

Scott Tillema is a nationally recognized FBI-trained hostage negotiator, SWAT crisis negotiator, and senior law enforcement leader with over 20 years of experience in high-stakes communication. Known for his calm authority and precision under pressure, Scott has become a trusted voice on how people communicate, make decisions, and lead when the stakes are highest.

He holds a bachelor's degree in behavioral science and an advanced degree in forensic psychology, and completed advanced negotiation training at Harvard Law School’s Program on Negotiation. He later returned to speak and teach at Harvard events. Scott rose through the ranks to become a lead negotiator on one of the country’s largest SWAT teams, where he navigated life-and-death scenarios that shaped his deep understanding of human behavior.

His expertise in emotional intelligence, decision-making, and conflict resolution has been trusted by Fortune 500 companies, healthcare systems, government agencies, and top professional associations. His TEDx talk on negotiation has surpassed 1 million views, and his insights have been featured in Newsweek and on the Power of Connection podcast by Perkins Coie.

Scott is widely recognized for his lived experience in high-stakes negotiation, applying what he knows when it matters most. His work continues to shape how communication is taught, practiced, and applied in environments where trust, clarity, and connection are critical.

    Scott Tillema
    Featured Videos

    Current: 2026 Speaking Reel

    Time 02:06

    More Videos From Scott Tillema

    2026 Speaking Reel
    Time 02:06
    Leading With Influence
    Time 01:01
    TEDx: The Secrets of Hostage Negotiators
    Time 18:21
    Creating a Culture of Connection
    Time 01:22

    Scott Tillema
    Featured Keynote Programs

    Communication and Connection
    Insights from a Hostage Negotiator

    From armed standoffs to executive boardrooms, FBI-trained hostage negotiator Scott Tillema brings clarity to communication when the stakes are high. In this powerful keynote, Scott shares real-life stories from the field and translates them into practical, repeatable strategies for leaders and teams. Audiences learn how to build trust quickly, defuse tension before it escalates, and lead hard conversations with confidence and calm.

    Key Takeaways:

    Recognize and work with      emotion, because that’s where decisions are made
    Apply active listening      techniques to earn trust and influence outcomes
    Lead difficult conversations      with courage, empathy, and timing
    Create cooperation      through autonomy and connection
    Communicate with calm      clarity under pressure

    Perfect for:
    • HR and people leaders
    • Culture and DEI-adjacent teams
    • Law enforcement, healthcare, education
    • Conflict-sensitive or leadership-focused audiences

    The Four Pillars of Negotiation
    A Framework for Influence

    Scott reveals the essential four-pillar framework he’s used in high-stakes negotiations, from SWAT incidents to business deals. This session demystifies negotiation, giving leaders and teams a clear, actionable roadmap for influencing outcomes, resolving conflict, and building lasting agreements.

    Key Takeaways:

    Understand the four pillars that drive successful negotiations
    Prepare for and approach negotiations with clarity and purpose
    Use empathy and listening to uncover what really matters
    Navigate obstacles and deadlocks with confidence
    Achieve agreements that stand the test of time

    Perfect for:

    Sales and procurement teams
    Executive leadership
    Cross-functional project teams
    Anyone seeking to improve influence and negotiation skills
     

    Leading Under Pressure
    Decision-Making When It Matters Most

    Drawing on his SWAT and FBI experience, Scott teaches leaders how to stay calm, focused, and effective when the pressure is on. This keynote equips audiences with tools for clear thinking, rapid decision-making, and resilient leadership in high-stress situations.

    Key Takeaways:

    Recognize and manage stress responses in yourself and others
    Apply proven frameworks for making tough decisions quickly
    Communicate with clarity and authority under pressure
    Build team trust and cohesion in challenging moments
    Turn crisis into opportunity with resilient leadership

    Perfect for:

    C-suite and senior leaders
    Crisis management teams
    Healthcare and emergency services
    Fast-paced or high-pressure industries

    Building Trust Fast
    Lessons from Hostage Negotiation

    Trust is the foundation of every successful team and negotiation. Scott shares the principles and tactics he used to build trust in life-or-death situations and how these same skills apply to business, leadership, and everyday life.

    Key Takeaways:

    Understand the science and psychology of trust
    Build rapport quickly, even in tense or skeptical environments
    Repair trust when it’s been broken
    Foster a culture of transparency and accountability
    Use trust as a lever for influence and collaboration
    Perfect for:

    Leadership and management teams
    Sales and client-facing professionals
    Organizations facing change or transition
    Teams seeking stronger relationships and performance

    Scott Tillema
    Featured Reviews

    Frequently Asked Questions

    Quick answers to some of the most common questions about booking Scott Tillema for your event.

    How do I book Scott Tillema for my event?

    Booking Scott Tillema with Premiere Speakers Bureau is a streamlined 4-step process:
    • Availability Check: Contact us with your event date and budget to verify if your desired speaker is available.
    • Hold Date: We place a temporary "hold" on the speaker's calendar while you finalize internal approval.
    • Contracting: We issue a contract outlining the fee, cancellation policy, and event expectations.
    • Logistics: Once signed, our event management team handles all travel booking, itinerary, and AV requirements.

    Why should I partner with Premiere Speakers Bureau rather than contacting speakers directly?

    Partnering with Premiere Speakers Bureau provides a comprehensive safety net for your event that direct booking cannot match. You get the same speaker for the same price, but with a dedicated team with over 30 years of event experience handling contracts, logistics, and are prepared for any emergency. We know what it takes to run an excellent event.

    What makes Premiere Speakers Bureau unique compared to other agencies?

    Premiere Speakers Bureau distinguishes itself by having over 30 years of experience while partnering with more than 35,000 events. PSB has also built a streamlined, fully online process that makes booking a speaker, handling travel and payments extremely easy for anyone looking to plan a speaker led event.

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    A speaker's fee typically covers the keynote presentation, a pre-event planning call, and standard customization. Travel expenses are usually billed separately.

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    Scott Tillema

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