Empathetic Leadership
Capturing The Value From Within
Empathy is a squishy, confusing term for many people. It isn’t about having sympathy or being nice, it's about having understanding and being able to see things from other points of view. Michael's work demystifies the concept and offers a set of tools and behaviors to help make it a more embodiable, practiced skill. This session, based on his book Applied Empathy: The New Language of Leadership, is designed for leaders of all levels to learn the basics of empathy and how it is a fundamental tool in creating high performing teams, developing effective strategies, and building resilient businesses.