Dianna Booher | Author of 45 books published in 23 countries & 16 languages; communications

Dianna Booher

Author of 45 books published in 23 countries & 16 languages; communications

Fee Range
Travels From
Dallas / Fort Worth, Texas, United States

Dianna Booher

Dianna Booher helps organizations to improve productivity through effective communication: oral, written, interpersonal, and organizational.

Prolific Author:
As author of more than 40 books, Dianna has published with Simon & Schuster/Pocket Books, Warner, McGraw-Hill, and Random House. Her latest books include Creating Personal Presence: Look, Talk, Think, and Act Like a Leader; The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know; Booher's Rules of Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors; Speak with Confidence!: Powerful Presentations That Inform, Inspire, and Persuade; E-WRITING: 21st-Century Tools for Effective Communication; Communicate with Confidence!; From Contact to Contract; and Get a Life Without Sacrificing Your Career. Several have been major book club selections.

Recognized Communication Expert:
Dianna has been interviewed by Good Morning America, The Wall Street Journal, Forbes, Investor's Business Daily, Fox, CNN, CNBC, USA Today, National Public Radio, Dr. Laura Radio Show, The New York Times, Washington Post, New York Newsday, Los Angeles Times, Chicago Tribune, Bloomberg, Boardroom Reports, Working Woman, Industry Week, McCall's, Cosmopolitan, Success, Entrepreneur, among other national radio, TV, and newspapers. Executive Excellence Publishing named her as one of the "Top 100 Thought Leaders" and one of the "Top 100 Minds on Personal Development." She holds a master's degree in English from the University of Houston.

Consultant and CEO:
Dianna first began to lead organizations to increase their productivity through effective communication in 1980 as founder of Booher Consultants. Since then, Booher trainers have taken Dianna's communication principles and techniques to hundreds of organizations on six continents.

Programs offered by her firm include business and technical writing, proposal writing, presentation skills, customer service communication, interpersonal skills, resolving conflict, effective meetings, listening, and personal productivity.

Booher Consultants has received vendor-of-the-year awards from clients such as IBM and Frito-Lay for Booher's overall impact on the organization.

Dynamic Keynoter:
Dianna's clients most often describe her and her programs this way:
"So many practical ideas I can use immediately" "Inspiring--you make me want to go out and do it now!" "High energy!"

Dianna delivers very focused programs addressing clients' specific communication issues as well as programs on personal growth topics.

Dianna has received the highest awards in the professional speaking industry, including induction into the CPAE Speaker Hall of Fame . Additionally, Successful Meetings magazine named Dianna on its list of "21 Top Speakers for the 21st Century."

Her clients include IBM, BP, Chevron, MCI, Hyatt Corporation, Nokia, Verizon, Hewlett-Packard, Texas Instruments, Siemens, Fujitsu, American Airlines, Boeing, Sabre, ExxonMobil, Occidental Petroleum, Merrill Lynch, Bank of America, JPMorgan Chase, Smith Barney, Shell Oil, Principal Financial Group, Northwestern Mutual, Deloitte & Touche, Federal Reserve Banks, JCPenney, Wal-Mart, Hallmark, PepsiCo, Frito-Lay, M.D. Anderson Cancer Center, GlaxoSmithKline, Bristol Myers Squibb, Alcatel-Lucent, Air National Guard, Lockheed Martin, Boeing, Bell Helicopter, Air Liquide, U.S. Senate, and NASA, among many others.

Dianna Booher
Featured Keynote Programs

10 Communication Strategies Every Leader Needs to Know

With analogies and clips from classic movies, Dianna will provide ten guidelines for measuring your communication across functional lines and up and down the chain of command—both substance and style. These strategies will help you create trust and loyalty, increase credibility, and build stronger relationships with stakeholders. As a result of the session, you will walk away with guidelines for deciding what to communicate,… when to communicate,… and how to communicate strategic, routine, and sensitive messages.

Audiences will learn to—

—Apply a four-part model for thinking on your feet to structure clear, concise messages—whether responses to questions in meetings, hallway interactions, or extemporaneous presentations
—Assess your personal communication style to determine characteristics of personal credibility
—Identify guidelines for giving bad-news messages

Supplementary Materials to Reinforce Learning—
—The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know (McGraw-Hill)
—Creating Personal Presence: Look, Talk, Think, and Act Like A Leader (Berrett-Koehler)
—Communicate With Confidence: How to Say It Right the First Time and Every Time, Revised and Expanded Edition (McGraw-Hill)

Communicate With Confidence®

Dianna will share practical techniques for improving the quality of business and personal communications. This presentation will make audiences aware of how poor communication confuses people, creates stress, and destroys relationships at work and at home. Audiences will leave with specific techniques for communicating clearly, concisely, and credibly.

Audiences will learn to—
—Think on their feet
—Organize ideas for greatest impact and clarity
—Frame the positive approach when delivering bad news
—Apologize without groveling or grit
—Verify assumptions
—Distinguish between statements, questions, and objections
—Build rapport with colleagues and customers
—Listen until they really hear
—Criticize without crippling
—Clarify direction and instructions to others

Supplementary Materials to Reinforce Learning:
Book: Communicate With Confidence: How to Say It Right the First Time and Every Time (Revised and Expanded Edition, McGraw-Hill)

Creating Executive Presence
Thinking on Your Feet in the C-Suite

How do you handle someone who continually upstages you in a formal presentation setting? How do you respond to someone citing statistics and data with which you’re unfamiliar? How do you react when your boss or client changes the course of your discussion in midstream? Adding “the finishing touches” will help you be yourself in front of a group of 3 or 300. You’ll learn to think on your feet, handle tough questions and situations, facilitate discussion among strong personalities, and build rapport with the group—whatever its size.

Audiences will learn to—

—Identify characteristics of executive presence
—Use a four-part model to think on your feet and build credibility during informal meetings and formal presentations
—Respond to 10 difficult question types with poise, credibility,
and authority
—Use gestures, space, and movement for highest impact
—Ensure that nonverbal communication supports rather than sabotages the message

Supplementary Materials to Reinforce Learning—
—Creating Personal Presence: Look, Talk, Think, and Act Like A Leader (Berrett-Koehler)
—Speak With Confidence: Powerful Presentations That Inform, Inspire, and Persuade (McGraw-Hill)

Email Matters®

Much communication nowadays is done by email or phone. Do you waste your own time and that of others with rambling and incomplete or unclear email or voice-mail messages that don’t accomplish what they should on the first attempt? If so, Dianna will provide tips and techniques to save you and your organization time on both the sending and receiving end of the communication!

Audiences will learn to—

—Use the MADE Format® for organizing messages quickly
—Improve clarity of their messages
—Identify the essentials of coworker or customer interactions and record them efficiently in the database so that ANYONE can understand what’s happened
—Select appropriate details and make them quickly and easily accessible
—Follow the rules of email and voice-mail etiquette to create the proper image

Supplementary Materials to Reinforce Learning—

—E-Writing: 21st-Century Tools for Effective Communication (Simon & Schuster / Pocket Books)

Dianna Booher
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