David Russell

Studies have shown that the cost of a bad hire is a minimum of one year of their compensation. How can you compete if you don't hire the best, using the best methods? "Hire The Best And Avoid The Rest" presents a comprehensive yet easy-to-implement system to transform your hiring process into a comprehensive selection engine. Instead of making assumptions and going with your gut, learn how to define the position, develop a plan, and narrow your selection. This talk will open your eyes to what you can do to recruit the best people for your organization.

Do you wish your employees thought like an owner? Do they lack motivation to perform their best? Are you experiencing high turnover or possibly worse, people stay with your company but do not work hard? Unfortunately the problem is NOT your people. What you have to fix are the habits of your leaders and there is no better way than the Success With People system. This session provides an overview of a comprehensive yet easy-to-implement system to transform your leadership team into dynamic change agents who are committed to structured, pragmatic success.

Think back over the last 10 years. Would you have liked to have grown your company faster? Could your revenue or profits be higher? Do you need a “game changer” moment to help you get to the next level? Almost all success stories, from Facebook to Zappos, have a moment in time where the protagonist experienced a revelation or a change of heart that motivated them to put their idea or organization on a path to success. Join us as we discuss what a game changer looks like, where it originates, how it plays out over time, and how you can harness the energy to positively transform your organization.

How many times has one of your technical or customer service people offended a client by their behavior, dress or punctuality? How many sales have you lost because someone did not ask better questions, or did not ask any questions at all? How many clients or employees have left because a customer service person did not follow through as expected?

Now is time to transform your customer-facing team into your clients’ new best friends. Join David Russell, the Talent Management Guru, in a radically new training program just for your people so they become superstars for your organization.