The biggest takeaway from our research is this: The vast majority of managers do not provide feedback often enough. For the most part, micromanagement is a rare occurrence....
There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on details, and...
Every time a manager provides feedback, their credibility is on the line. Giving feedback that is generally inaccurate--off-base, unfair, unbalanced, or factually wrong--is a...
The most powerful approach to coaching is one that focuses urgently on day-to-day, high-quality results. As basketball great Michael Jordan said, "I approach everything step by...
Most managers today would agree that feedback is key to employee success. But unless that feedback is high quality, performance will never improve, no matter how frequent your...
One of the most insidious pieces of advice in modern management is to "stay out of your employees' way" and "let them do their best work". The intention is to display trust in...
Despite how unique your management challenges may seem, the common denominator is likely unstructured, low-substance, hit-or-miss communication. When things are going wrong in a...
If you're a manager who feels you are spending so much of your time managing, yet inevitably end up firefighting, something like this may sound familiar:
Listen, I spend tons of...
Employers eager to attract the best young employees are too often delivering the wrong messages to the wrong people at the wrong times.
Because young talent is perpetually in...
Whether you are hiring young people on the high end or the lower end of the talent spectrum, my guess is that you need to increase your supply of new job applicants. How can you...
As the forces that drive our work environments, required skills and job responsibilities continue to shift and evolve, you may be asking yourself, “How can I survive and succeed...
These are some of the things that today's young people are telling us in interviews:
"They act like their power is unquestionable, but anyone can be cancelled overnight."
"My...