?Bob is a dynamic and vibrant speaker. His high level of professionalism makes him a pleasure to work with. With a topic of ?does size matter? attendees of the conference were mainly CEO?s and managers of the larger New Zealand retail outlets and chain stores. Bob kept attendees attention for 45 minutes discussing strategies that smaller retailer stores and retail chains can use to compete against the ?big box? stores
Bob Phibbs CSP
The Retail Doc
Featured Topics
Fee Range
$8,000Travels From
Newark, NJ, USA
Bob Phibbs CSP
Biography
Bob Phibbs, the Retail Doctor , has helped hundreds of small and medium-sized businesses in every major industry, including hospitality, manufacturing, service, restaurant and retail. He and his work have been featured in Entrepreneur magazine, the Wall Street Journal and the New York Times.
A frequent guest on MSNBC's Your Business, Phibbs has a reputation as an all-around guru to growing your business. He also provides business makeovers for the Los Angeles Times.
Phibbs owns a publishing firm and has started two successful businesses. In addition, his years as a conductor have helped give him insight into building teams. Frequently quoted on matters relating to how independent retailers can succeed, Phibbs has creatively helped businesses succeed when their customer base has been challenged. His presentations are designed to challenge business owners to look in the mirror to find a way to compete.
One of Phibbs' most publicized successes was his association with an independent coffee house where sales had slipped for years after Starbucks opened ten blocks away. When a second Starbucks opened just seventy-five feet from the store, the Retail Doctor was brought in to overhaul the operation. Sales rose a dramatic 50 percent over that record year and an additional 40 percent the following year. Since then he has been a partner in growing the Hunter Douglas elite Gallery dealers program across the US.
Having been in retail since he was 16 years old, Bob been a speaker to such diverse organizations as the Hobby Industry Association, Myriad Software, True Value Hardware, Aquatech Pool Builders, the National Retail Federation, and the Specialty Coffee Association. The nation's second largest library system hired him to teach them how to merchandise their 42 libraries. His award-winning book, You Can Compete is the backbone of Do-It-Best hardware's How-to-Beat-the-Big-Box kit for their 4400 stores.
As a member of the National Speaker's Association, Phibbs regularly addresses business organizations, corporations, and business conferences. A graduate of Chapman University with additional work at both UCLA and USC, Phibbs resides in Long Beach, California. For more information, please contact Bob Phibbs.
Bob Phibbs CSP
Featured Keynote Programs
How to Train and Manage Your Sales Team
A one-hour presentation that shows step-by-step methods to create the best sales force. Recently presented at the National Retail Federation in New York.
Power Marketing
A one-hour presentation that shows attendees how to create powerful tools to talk with their customers and develop word-of-mouth marketing.
Selling Like a Pro
A ninety-minute interactive session that breaks down the five points to any sale into easily understood and practiced steps. This seminar provides the tools any business needs for their employees, from barista, salesperson or front desk agent, to be able to sell your products. Using role-playing and examples, attendees will leave understanding how to build rapport in a natural way and get the sale.
You Can Compete
A one-hour presentation with an overview of what the Retail Doctor's tools to success includes. Presented to such national audiences as True Value Hardware and the Hobby Industry Association, this entertaining as well as educational speech will leave your audience inspired to change the way they do business.
Bob Phibbs CSP
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