Relationships are at the core of our lives. They shape and refine our character. They influence our worldview. They’re not just important to us as human beings – they’re crucial. So it should come as no surprise that healthy relationships are the heart of successful businesses. And yet, many...

You don’t have to “pull the stars down” to provide ultra-luxury service. Customer service and culture is about how well you connect with others. The more personal your service, the more impactful the results. And, culture is nothing more than how well you play in the sandbox with others.

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Some say that people are the greatest asset of any organization. The reality is that the right people are your greatest asset. The wrong people are actually your greatest liability. Getting the right people into the organization and onto the right teams will foster a culture conducive to creating...

If you want remarkable results, then you have to do two things well. If you do these two things well, then everything else is easier. If you blow it on these two, then everything else becomes hard. To get remarkable results you have to hire remarkable people and craft a remarkable culture. Each...

Discover the five key principles necessary to create a positive wake in your workforce. By applying these principles, a leader can unlock and unleash the power of an engaged and energized team. These sequential and strategic steps will create a movement of good within your organization that is...

In the world, there are two types of people: Value Creators, and Value Extractors. Value Creators focus on how they can use their strengths and passion to produce good for others. Value Extractors merely position themselves to grab as much as they can for themselves. Learn how to move from people...

The usual. It’s conventional, operating within the established norms. It’s predictable, delivering the expected. It’s comfortable, maintaining the status quo. It’s…safe! But, the usual will never be Remarkable!

Remarkable means notably or conspicuously UN-usual. It is living life and doing...

Culture is the single most important differentiating factor that any organization possesses. In spite of this reality, many leaders wind up with a culture by default rather than one by design, leaving the workforce disengaged and uninspired. The greatest resource that any leader has is the...