Mike was a highlight of our event. He is an engaging speaker with a thoughtful presentation that was relevant to everyone in a large crowd. He worked hard to customize his keynote to our crowd and it was apparent. Feedback from participants was enthusiastic and his concepts have been a part of the company discussion since. We will absolutely consider having him back to future meetings to continue conversation.
Mike Adams
Quality Executive Transformation Leadership, Microsoft Veteran
Profile Links
Fee Range
$5,000Travels From
Fort Lauderdale , FL, US
Mike Adams
Biography
"Practical Actions- Real Results" --- "Sigma Shmigma TM"
Mike is president of Mike Adams & Company, LLC, a management consulting and creative services practice. Mike's presentations cover 30 years of lessons learned in theme areas of operating discipline, business planning and alignment, customer satisfaction, and quality and change management. A highly rated speaker driven by real, no sugar coated examples with high energy and humor. Mike has authored a series of collaborative reports on answering global CEO challenges and was contributing writer to "Leadership Prescription for the Future of Quality," reports published by The Conference Board.
Mike's last corporate assignment was vice president of quality for Allegheny Energy, Inc. -- a $3.3 billion electric utility with approximately 1.5 million customers in the Northeast United States. He joined Allegheny as a member of a turnaround executive team in 2004 to transform a challenged company to a high-performance organization. Working directly for the chairman, CEO and president and partnering with the executive team leaders, Mike developed, deployed and coached on the business planning, quality practices, technical applications and skills for high performers.
Mike co-owned Allegheny Energy's customer satisfaction strategy and shared responsibility in delivering predictable business results reflected in the company's balance scorecard. Outcome results included:
- Highest customer satisfaction ranking in company's history
- Upper decile low cost provider
- 70% improvement in safety (upper quartile)
- 60% improvement in reliabilty
- Year over year improvement in employee engagement
Previous career experiences include:
* Microsoft's Director of Global Performance Excellence 2000-2004
* Managing partner for a consulting and creative services practice
* 21 years leadership capacities at Florida Power & Light and FPL Group including depts of engineering, budgets, division management and quality
* Unit adviser for FPL in 1989 when we won the Deming Prize,-- the first non-Japanese company in the world to receive this quality management award administered by the Union of Scientists and Engineers.
Mike has bachelor's degree in engineering from University of Florida and an MBA from Florida Atlantic University. He is a Fellow of American Society for Quality and has served as co-chair for the flagship Quality Council of the Conference Board, past Board director for the Baldrige Foundation, examiner for the Baldrige National Quality Award, judge for the USA Today Quality Cup and immediate past chair of the Juran Medal for Distinguished Leadership.
A worldwide speaker, Mike has keynoted for the Sterling Council on The Power of Teams and has facilitated the Florida Executive Roundtable since 2010. He has spoken at several Lean and Sigma Conferences (2000-2008); the International Convention on Quality in Tokyo (2005) and had the privilege to provide the keynote address at the 10th anniversary of the Florida Quality Conference in 2002, the Glasser Lecture Series at Rochester Institute of Technology, and at the inaugural International Convention for Quality in Beijing in 1997. His topics include global quality, benchmarking, privatization, management performance and Six Sigma.
Mike Adams
Featured Keynote Programs
Operational Excellence
One of the top 5 CEO challenges listed in 2013 cited by The Conference Board, the term takes on many definition around Quality Management, Performance Excellence, Business Performance, etc.
The presentation customized to meet the clients' specific needs draws from general knowledge covering:
- Balanced Scorecard
- Leadership expectations
- Successful Practices
- Change Management
- Problem Solving Methodologies
- Employee Engagement
- Performance Management
Cultural Transformation
Path to Operational Excellence
One of the top 5 CEO challenges listed in 2013 cited by The Conference Board, the term takes on many definition around Quality Management, Performance Excellence, Business Performance, etc. Their strategies to accomplish this is grounded in changing the culture to be quicker, more customer oriented, more productive, innovative, etc.
The presentation customized to meet the clients' specific needs draws from general knowledge covering:
- Balanced Scorecard
- Leadership expectations
- Successful Practices
- Change Management
- Problem Solving Methodologies
- Employee Engagement
- Performance Management
- Business Planning
- Customer Engagement
Acting Good versus Looking Good
The Functional Balanced Scorecard
Leadership and Employee Behavior is driven by the measurement system from the organization's balanced scorecard down to the specific individual measures of an employee or group.
This presentation shares successful practices that strengthen alignment, performance management, and associated change management tactics necessary to allow for actions to be properly reflected in the measurement system.
Conflicting goals is often a cause for inefficiencies, employee disengagement, slower than planned business results.
Business Planning and Managing Across Business Silos
Strategic and Business Planning sets the direction and stage for resources, goals, and objectives.
This presentation shares a practical approach to business planning (Hoshin Planning/ Hoshin Kanri) that addresses the common weaknesses of project prioritization, proper resource allocation, business case and project management, timelines, and execution expectations across business units and the supply chain.
Mike Adams
Featured Review
Frequently Asked Questions
Quick answers to some of the most common questions about booking Mike Adams for your event.
How do I book Mike Adams for my event?
Booking Mike Adams with Premiere Speakers Bureau is a streamlined 4-step process:
- Availability Check: Contact us with your event date and budget to verify if your desired speaker is available.
- Hold Date: We place a temporary "hold" on the speaker's calendar while you finalize internal approval.
- Contracting: We issue a contract outlining the fee, cancellation policy, and event expectations.
- Logistics: Once signed, our event management team handles all travel booking, itinerary, and AV requirements.
Why should I partner with Premiere Speakers Bureau rather than contacting speakers directly?
Partnering with Premiere Speakers Bureau provides a comprehensive safety net for your event that direct booking cannot match. You get the same speaker for the same price, but with a dedicated team with over 30 years of event experience handling contracts, logistics, and are prepared for any emergency. We know what it takes to run an excellent event.
What makes Premiere Speakers Bureau unique compared to other agencies?
Premiere Speakers Bureau distinguishes itself by having over 30 years of experience while partnering with more than 35,000 events. PSB has also built a streamlined, fully online process that makes booking a speaker, handling travel and payments extremely easy for anyone looking to plan a speaker led event.
How does Premiere Speakers Bureau's 'Zero Cost Service' model work?
Premiere Speakers Bureau operates on a 'Zero Cost Service' model for event planners. Our services—including research, booking, and logistics—are always free to the client. The speaker covers our commission from their standard honorarium as payment for our role in marketing and managing their engagements.
How are speaker fees structured, and what is typically included?
A speaker's fee typically covers the keynote presentation, a pre-event planning call, and standard customization. Travel expenses are usually billed separately.
What are the standard policies for speaker travel and expenses?
Travel expenses are negotiated during contracting. We generally recommend a flat travel fee for simplicity, though we also offer line-by-line invoicing when preferred. PSB ensures these expenses adhere to professional standards, and our Event Portal allows for easy tracking and invoicing.
Mike Adams's Featured & Related Topics
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