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Jason Young

Jason Young, Customer Service, Motivation, Leadership, Teamwork, Customer Relationships change leadership, teamwork, customer service, customer engagement, performance, southwest, NSB Jason Young, Customer Service, Motivation, Leadership, Teamwork, Customer Relationships change leadership, teamwork, customer service, customer engagement, performance, southwest, NSB
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Jason Young: The Southwest Effect
How To Add Value To An Event
What is the Culturetiopia Effect?
Media Highlights
Excerpts of Jason
Full Length Keynote

Jason Young

Southwest Airlines Customer Service & Leadership; Author - 'Culturetopia'

Speaker Fee Details
Travels From
Dallas, TX, US
About Jason Young

Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. No wonder. As a former senior-level manager at Southwest Airlines, Jason learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, Jason Young was a key driver in creating and developing the company's innovative training programs for its successful leadership and customer service ...

Featured Speech Topics View All

Lead Smart -- High Performance Leadership

Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more ...

The Southwest Effect -- Successful Practices of a Market Leader

Southwest Airlines has given the business world a textbook example that providing fabulous customer service and maintaining high employee morale in a low-cost environment is possible – and indeed profitable ...

Culturetopia: The ultimate high-performance workplace

Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a ...

Latest Book

Servicetopia!  by Jason Young
2 books Available View All

I was very impressed with Jason's insightful ability to immediately apply the current issues within our company to his excellent presentation. It was a huge success.

Dan Lohr - Regional President

Jason Young is indeed a rare breed when it comes to developing leaders. His practical yet effective approach is highly contagious and will ignite any organization with long-term, positive, measureable benefits.

Jim Wimberly, COO & Executive Vice President - Southwest Airlines

Jason's motivational style was entertaining & educational. The group left the meeting fully energized & excited to be providing leadership that will create an associate-driven, high-performing, customer-focused environment within the healthcare business.

John H. Jeter, M.D., President & CEO - Hays Medical Center

On behalf of all of us from the Port of Seattle, I want to thank you for your enthusiastic presentation. We all came away deeply impressed and incredibly inspired.

Mark Reis - Port of Seattle

Thanks, Jason, for the very practical, enlightening and well-presented program. The insightful information you presented was done in a way that our folks can actually put it to use in their individual lives.

Mike Baker, Senior Vice President - Tyson Foods

Jason Young is high energy, knows his subject and presents it in a way that leaves you feeling great! He breaks down challenging subjects into easy-to-understand components and applies common sense to tough topics.

Mike Bessier - Starbucks Coffee
10 speaker reviews View All

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