Greg Smith

Featured Keynote Programs

Discover the groundwork that builds employee motivation, morale, and PRIDE. Learn how to create a work environment that attracts, keeps, and motivates your workforce. Discover why some employees would rather work for a good employer than leave for a pay raise. This session will show managers, owners, supervisors, and human resource professionals not only how to retain their most talented performers, but also how to transform their entire workforce with a high-retention culture—saving organizations countless thousands of dollars. This session is jam packed with tips, ideas, and easy-to-implement advice for creating a high-retention culture.

Retention of excellent employees is one of the most important challenges confronting organizations today. Attracting, hiring, and retaining high-caliber employees in today's labor market challenges organizations to manage talent at all levels. Research shows it costs $87,900 to replace a high talented person with three years of experience. In addition they determined that it cost a whopping $678,000 in recruiting, training, and missed sales opportunities every time an experienced, talented person quit! This workshop will show you what it takes to create an organization that attracts and keeps its top talent. You will learn the driving forces that drive job satisfaction and high retention.

The worst mistake employers make is hiring the WRONG people. Learn the skills, processes, and the knowledge you need to identify and hire top performers each and every time -- those that will perform in the top 20%. Successful hiring doesn't start with a job posting and end when a candidate has been selected. Successful hiring is a structured process that begins with a clear, well defined definition of what capabilities a good candidate must have to be successful, and it ends with ensuring the selected individual accepts the offer and joins the organization in a positive way. Define what you're looking for - the position description, job competencies, and questioning strategies.

Your success depends on your ability to eliminate status quo, increase sales, build loyal customers, and engage your workforce. This is a tough challenge whether you are a small company or a large corporation. This program is designed to provide the processes, strategies, and tactics to help you design a plan to keep your organization heading in the right direction. Through the use of case studies, exercises, and current teaching methods, you will learn how to make your place of business first choice among your employees and customers alike. Furthermore, we will help you create a roadmap of success by addressing other key drivers such as leadership, employee retention, and employee involvement strategies, making the workforce part of the solution--not the problem.

Every organization has the capability of achieving higher levels of performance. The winners of today’s business economy must engage the creative abilities, and manage the talent and potential of the entire workforce, from the bottom to the top. Based on proven concepts, this step-by-step strategy will show people how to achieve measurable, bottom-line performance improvement results in a short period of time. You will learn how to design employee involvement and reward and recognition programs that harness the creative abilities and generate improved bottom line results. The end result will allow businesses to quickly enhance their performance and create a foundation of sustained improvement, change, retention, and innovation.

"Management is an 8 to 5 obligation, but leadership is a 24 hour-a-day responsibility."

Studies show the personal actions of the leader is the most important factor in driving profits, retaining employees, and contributes to the overall success of the organization. This session will provide attendees with the five key strategies that drive performance and organizational success. You will learn how to reward, motivate, engage, make accountable, and coach people toward higher performance. By building confidence in your abilities you will be able to handle leadership challenges and lead your people to sustained high performance. You will gain a comprehensive range of very practical and highly effective leadership tools and approaches that can be implemented immediately.

The business world has changed. We are in a global economy where only the best will survive. Whether you are a small company or a large corporation, success depends on your ability to eliminate status quo, increase sales, and exceed customer expectations. You will learn how to create a system of customer service, keeping you profitable and ahead of the competition. This session provides dozens of tips and strategies on improving performance, motivating your people to new levels, and building excellent customer relationships. Learn how these ideas and concepts will take you and your business to the next level. Discover how to recruit, train, and reward your employees so they gain the respect of your customers and respond appropriately to their requests and expectations.