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3 Hacks to Boost Client Loyalty and Growth

By Josh Linkner
In these highly competitive times, it's become increasingly difficult to hold onto customers. Retention is tough, and client growth is even harder with fickle clients and fleeting loyalty. It turns out, building deep, loyal, profitable client relationships isn't as complex as the DaVinci code. In fact, these three simple hacks can boost your client relationships to a whole new level: 1. Think "Clients" over "Customers". A 'customer' relationship implies a short-term, non-professional, ...
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AASA on Courageous and Uplifting Leadership - Part Two

By Alan Blankstein
(the following is an excerpt from a forthcoming issue of The School Administrator. Part 2:Face the facts and your fears. Data reflecting poor performance, especially among subgroups, often become the catalyst to action. In Abington, Pa., the data showing gaps between the majority of the student body and minority and special education students compelled district leaders to ask whether being a good district was enough. In North Carolina's Charlotte-Mecklenburg ...
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PEOPLE's Sexiest Teacher Alive Nick Ferroni on Teacher Appreciation Week

By Nicholas Ferroni
PEOPLE's2014 Sexiest Teacher Aliveis using his voice to make a different inside and outside of the classroom. Nick Ferroni, a Social Studies teacher at Union High School in Union, New Jersey, stopped byto chat with PEOPLE NOW about the start of Teacher Appreciation Week, which kicks off May 8. He also dished on his coveted title and his Twitter flirtation withSNLstar Leslie Jones. When it comes to how his students feel about his title of Sexiest Teacher ...
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Is Your Company Truly Great?

By Michael Veltri
As a business transformation keynote speaker, I often speak to organizations on how to achieve peak performance. Last week I was delivering a presentation to a sales division of a very successful multinational conglomerate when someone asked, "How do we really become a great sales team?"; Now this particular sales team was already successful. And like most successful sales teams, they were looking for an edge - additional tools and techniques to help them become even more successful. There is no easy way ...
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Bridges Silicon Valley launch party pics!

By Maria Murnane
We had a great time celebrating Bridges in my hometown backyard! Yes, that's my sister on the right My highly unpaid assistant aka Mom, on the left With some of my old soccer pals My niece is only 14 and has already passed me! The blonde beauty on the left is the inspiration for the Skylar character in Bridges and Wait for the Rain So fun toseefriends, family and fans all together In this storythree friends get together for a weekend of fun in NYC, but each of them has a secret…

We Are Honored

By Eric Woodie
We would like to thank IASB (International Association of Speakers Bureaus) for honoring our CEO Shawn Hanks with the John Palmer Award. The award isin recognition of one who has shown exemplary service to the association and bureau industry. Thank you IASB and congratulations Shawn! You can see past winners here
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This One Skill Can Boost A Speaker's Approval Rating Significantly

By Ian Altman
Get it wrong and your audience might walk away with a negative impression of you.
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Oprah's Supersoul 100 Honoree

By Caitlin Crosby
Founder and CEO of The Giving Keys While on music tour, Caitlin Crosby started engraving keys with positive words like "Believe,"; "Strength,"; "Fearless,"; "Hope,"; etc., and made jewelry out of them to sell at her merchandise booths. There's a "Pay it Forward"; concept where the buyer must embrace their word, then "pass it on"; to someone they feel needs it more than they do. The jewelry started selling out more than Caitlin's CDs did! She bawled her eyes out hearing the stories of people giving their ...
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AASA on Courageous and Uplifting Leadership - Part One

By Alan Blankstein
(the following is an excerpt from a forthcoming issue of The School Administrator. It wasMondaymorning and the middle school had flooded over the weekend. Told it would take two weeks to reopen, the superintendent quickly moved this crisis to the top of his growing list that already included keeping lights on, making payroll, building teachers' capacity to deliver engaging and rigorous instruction, and meeting state requirements for school improvement in a school ...
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Two Danger Traps to Avoid When Growing Your Business

By Josh Linkner
Whether you run a 2-person graphic design shop or a 200,000 global manufacturing conglomerate, you're likely craving growth. We all do. Expansion fuels profits, serves customers, drives share price, and impacts the world. Through building five companies of my own and helping at least 100 others scale, I've seen two repeating growth traps that have stunted many organizations. Keep an eye out for these obstacles in your organization, in order to accelerate growth and mitigate risk: 1. ...

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