Tommy Spaulding | New York Times Bestselling Author, Executive Coach, Leadership Consultant

Tommy Spaulding

New York Times Bestselling Author, Executive Coach, Leadership Consultant

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Tommy Spaulding
Featured Books

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Customer Sales and Service
What Does it Mean to Focus on ROR Instead of ROI?

It’s impossible to build a successful client base in a silo. In other words, relationships are not optional. Though economists talk only of Return on Investment or ROI, Spaulding argues that profit and relationships are interdependent. “Return on Relationships or ROR” is the currency we should focus on rather than solely on ROI, because if we are truly focusing on relationships, the bottom line goals come more easily. In this keynote, Spaulding shares his secrets behind the notion of “Return on Relationships or ROR,” leaving audiences ready to revolutionize their old methods and reach new heights in customer stability and loyalty.

TeamBuilding
Improve Employee Morale, Reduce Turnover and Mobilize Your Teams

Unengaged employees cost companies and organizations billions of dollars. Research tells us that employees who don’t have relationships on the job will negatively impact the bottom line. If we are to build sustainable organizations in a modern economy, we must differentiate ourselves by building meaningful ties with and among employees. Spaulding demonstrates a helpful “first through fifth floor” analogy for evaluating your business relationships and has audiences looking at their workplace with a different lens—a lens that sheds new light on how to mobilize their colleagues and inspire shared success.

Leadership
A Relationship Between Those Who Inspire and Those Who Act

How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in the formation of sustainable relationships. In this keynote, Spaulding illustrates how to build relationship capital throughout your organization so internal teams maximize their potential and external constituencies and stakeholders share your vision. Spaulding also explores groundbreaking leadership techniques such as building “Fifth Floor Teams,” and leveraging the “Laws of Influence and Elevation.”

Achieving Organizational Excellence
Empower and Elevate Yourself and Others Around You By Transforming Your Approach With People

This is not a keynote address that espouses the merits of good networking. In fact, it discourages it. Spaulding provides real examples and strategies for elevating your current personal and business relationships and how to launch new ones in the spirit of giving rather than taking. In this keynote, Spaulding explores the nine essential traits that empower audiences to reach their full potential through a bold approach called “netgiving.” Netgiving is about intentionally making business personal and as a result, facilitating personal performance and realization of goals.

Tommy Spaulding
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