Generals, the old saying goes, are always fighting the last war. In the age of global pandemic and Moore's Law, this is a prescription for disaster.
Artificial intelligence,...
By now, you and your organization have probably moved through the crisis management phase of Covid-19. No doubt it's been all-consuming. You've been focused on keeping...
Editor's note: The article below encapsulates a sponsored research project titled, Innovation for a New Era, conducted by Patrick Deren, Matthew Grant, and...
Each year I interview hundreds of organizational leaders and individual contributors on their most pressing business challenges. Through surveys and one-on-one interviews, I...
As America’s trade and professional associations enter the new decade, many are facing the same competitive market forces that bedevil their members. Yet often they lack the...
After I wrote about the importance of seeing it coming in last month’s newsletter, a subscriber wrote in to affirm what he called the “strong message.”
Mark Frandsen is a CEO, a...
1. Make Value Your Driving Force
In the digital age, one thing is clear: the power of the customer will continue to increase. To win and keep customers in the face of...
In my travels this year, the one comment I'm hearing is "we just didn't see it coming."
The grocery industry didn't see it coming when Amazon suddenly jumped into their industry...
In my travels this year, the one comment I’m hearing is “we just didn’t see it coming.”
The grocery industry didn’t see it coming when Amazon suddenly jumped into their...
Kraft Heinz' stock is down 50 percent over the past 12 months, turnover in the executive ranks has increased, and the company's inability to keep pace with changing consumer...
I used to think summer vacations should be a time to not think. Turn off the brain, tune out and drop off the map was the idea. Read a mystery novel or biography. Take a dip in...