Linda Clemons

What if you could hear what people aren't saying?

Based on Linda Clemons' bestselling book HUSH, this highly interactive keynote takes audiences inside the fascinating world of body language and nonverbal communication.

Linda demonstrates how facial expressions, gestures, posture, movement, eye contact, proximity, and other subtle behaviors influence how we are perceived—and can reveal important information about what others may be thinking and feeling.

Through humor, storytelling, audience participation, and unforgettable demonstrations, Linda teaches participants how to become more observant of others while becoming more intentional about their own nonverbal communication.

Audiences discover how to:
• Recognize important nonverbal signals others may overlook
• Understand how body language influences trust and credibility
• Identify signs of engagement, hesitation, confidence, and resistance
• Strengthen executive presence and personal influence
• Become more intentional about the signals they send
• Listen beyond words

Whether applied to leadership, sales, negotiation, relationships, or everyday communication, HUSH gives audiences a new way of seeing the people around them.

Once you learn to see the unspoken conversation, it's almost impossible not to see it again.

Serve. Sell. Soar.™

What is really happening in the mind of your customer before they say yes?

The most important part of a sale often happens long before the close.

It happens when a customer decides:

Do I trust you? 
Do you understand me? 
Do I believe what you're telling me? 
Does this solve something that matters to me? 
Do I feel comfortable moving forward?

In The Psychology of the Sales Process, Linda Clemons takes audiences beyond traditional sales training and into the human behavior driving buying decisions.

Built upon Linda's Serve. Sell. Soar.™ sales course and workbook, this highly interactive program combines sales psychology, nonverbal communication, emotional intelligence, behavioral observation, and Linda's decades of real-world sales experience.

Participants learn how to recognize what is happening throughout the customer journey—from the first interaction through discovery, presentation, objections, decision, close, and relationship after the sale.

Linda helps participants understand how to:
• Establish trust before attempting to sell
• Ask better questions and uncover the customer's true motivation
• Recognize verbal and nonverbal buying signals
• Understand the psychology behind objections and hesitation
• Distinguish between what customers say they want and what may actually be driving their decisions
• Present value in a way that connects with the customer's priorities
• Reduce resistance without manipulation or pressure
• Use emotional intelligence throughout the sales conversation
• Become more aware of their own body language and communication
• Transform customers into advocates, repeat buyers, and referral sources

Most importantly, Linda challenges participants to reconsider what selling actually means.

Selling isn't something you do to someone.

Great selling is what happens when you understand someone well enough to help them make a decision that serves them.

That's the foundation of Serve. Sell. Soar.™