Hal Becker

Expert on Sales, Customer Service, and Negotiating Who Survived Terminal Cancer and Became the #1 Salesperson for Xerox.

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Fee Range

$8,500

Travels From

Ohio, United States

Hal Becker
Biography

Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He is a dynamic and entertaining speaker who makes more than 140 presentations a year to organizations that include IBM, Disney, New York Life, Blue Cross, AT&T, Pearle Vision, Cintas and hundreds of other companies and associations. At the age of 22 he became the #1 salesperson among a national sales force of 11,000 for the Xerox Corp. Six years later in 1983, it was the same passion and energy that helped him survive terminal cancer only months after launching Direct Opinions, one of the first customer service telemarketing firms which now conducts over 2 million calls per year with offices throughout the U.S. and Canada. In 1990, Hal sold Direct Opinions to devote time for presenting lectures and to promote his national bestseller, "Can I Have 5 Minutes of Your Time?" which is now in its 15th printing and is used by many corporations as their "Sales Bible." He has also authored another runaway best seller "Lip Service," one of the nations foremost books on customer service. His most recent book, "Get What You Want," is a fun, upbeat and fresh approach to negotiating. Hal has been featured in publications including The Wall Street Journal, Inc. Magazine, Success, Nation's Business and hundreds of newspapers and Radio/TV stations around the world, and is currently syndicated in over 45 newspapers and magazines. Hal has received the Toastmasters International Communication and Leadership Award. He is one of only eight people in the world to be given this honor.

Hal Becker
Featured Keynote Programs

Sales Management & Coaching-How To Manage People Not Paper

"I can show you what to do and how to do it; the only catch is you must be willing to implement!"

Traditionally, salespeople are trained to think competitively - which is fine, up to a point. How do you prepare them to achieve greater results by building a cohesive team?

Hal's six step approach introduces sales mangers to the fundamental coaching and management principles used by the world's top training companies such as IBM, Xerox, Proctor & Gamble, and Disney. He incorporates these concepts with the methods of many top coaches in the world of sports. The techniques are so powerful Hal will guarantee a 9% increase in sales volume.

You will learn:

What you need to know to become a world sales class leader.

Are you a pro-active coach or reactive manager?

What the 50/40/10 plan is, and why this it is a must that you cannot be without.

How to observe and conduct feedback sessions through coaching.

Effective one-on-ones, and why they change EVERYTHING.

Incredible leadership techniques

How to think like a Coach: Train & Practice.

Interviewing skills to have people ready for a territory, not a territory ready for people.

How to travel with your salespeople (observe) all the time.

Using a Profile Sheet for each salesperso.n

How to MBWA (Manage By Walking Around).

Highly interactive session that you will love and learn more than you could have imagined.

Effective Negotiating-How To Negotiate Like A Pro

"I can show you what to do and how to do it; the only catch is you must be willing to implement!"

Newsweek once wrote: "Negotiating is the game of life." So, how does one prepare, whether it is in business, or your personal life?

Hal has combined well researched theories, practical strategies, and proven techniques that are guaranteed to work for you and and your company. He refers to this as "selling's first cousin."

You will learn:

The "6 Most Important Ingredients" that make a professional negotiator

The "Negotiator's Checklist," a must for all successful negotiators

The top ten of negotiating

What makes a professional negotiator

Where to sit in negotiations

Qualities of a great negotiator

Secret ingredients from Hal's best selling book on negotiating

Customer Service-How To Keep Customers For Life

I can show you what to do and how to do it; the only catch is you must be willing to implement!"

Getting the customer is easy; it's keeping the customer that's the hard part. As all of us are aware, there is nothing new in selling and customer service.

Hal's fun, upbeat approach goes back to basics which many of us have forgotten or strayed away from. He will show you the fastest way to improve your customers' satisfaction and your company's image.
You will learn:

How to understand the customer's needs

How to build long-term relationships

Why "creative opportunities" are essential in ensuring exceptional customer service

What the world's best companies do in terms of customer service and why

The 3 rules of incredible customer service

What is a creative opportunity and why you want it

The mistakes most average companies make

Why you lose customers and how to get them back

The reason one employee can ruin it for you

Secret ingredients form Hal's best selling book on customer service

Sales

What Makes A Top Salesperson

"I can show you what to do and how to do it; the only catch is you must be willing to implement!"

Power selling is the most highly charged comprehensive type of training your sales people will ever have. They will learn that to be the best takes an easy-tofollow system. Hal uses his own experience as Xerox's #1 salesperson, along with a 10-step common sense, back-to-basics approach to give them the tools they need to succeed. He has trained hundreds of thousands of salespeople on his "insiders" look at how to achieve sales success.
What makes a top salesperson and what you must do to be a Pro Salesperson

What qualities the best salespeople and why

Why most salespeople fail or do not make quota

How to get the appointment with common sense

The 3 steps of the sale and why you do not need to close

Why silence is your best weapon!

The 4 major events that causes most salespeople to fail: making quota means you just hit average

Questions control the sale...period...and using "The Questioner"

The 7-9 minute "perfect" sales call

Why you must have a "magic question"

The five things you must know... forever (Business Card)

What is the "Reverse Joey" and why to you have to use it all the time

Snow White & the 7 Objections

The 4-1 ratio of prospects to sales

Prospecting: Cold Calling/Using the phone/Emails, (having fun-using technology)

Setting goals and Territory Management, & Time Management (CRM)

Trial close and don't worry about closing the customer

The opposite of Referral Selling

Frequently Asked Questions

Quick answers to some of the most common questions about booking Hal Becker for your event.

How do I book Hal Becker for my event?

Booking Hal Becker with Premiere Speakers Bureau is a streamlined 4-step process:

Availability Check: Contact us with your event date and budget to verify if your desired speaker is available.
Hold Date: We place a temporary "hold" on the speaker's calendar while you finalize internal approval.
Contracting: We issue a contract outlining the fee, cancellation policy, and event expectations.
Logistics: Once signed, our event management team handles all travel booking, itinerary, and AV requirements.

Why should I partner with Premiere Speakers Bureau rather than contacting speakers directly?

Partnering with Premiere Speakers Bureau provides a comprehensive safety net for your event that direct booking cannot match. You get the same speaker for the same price, but with a dedicated team with over 30 years of event experience handling contracts, logistics, and are prepared for any emergency. We know what it takes to run an excellent event.

What makes Premiere Speakers Bureau unique compared to other agencies?

Premiere Speakers Bureau distinguishes itself by having over 30 years of experience while partnering with more than 35,000 events. PSB has also built a streamlined, fully online process that makes booking a speaker, handling travel and payments extremely easy for anyone looking to plan a speaker led event.

How does Premiere Speakers Bureau's 'Zero Cost Service' model work?

Premiere Speakers Bureau operates on a 'Zero Cost Service' model for event planners. Our services—including research, booking, and logistics—are always free to the client. The speaker covers our commission from their standard honorarium as payment for our role in marketing and managing their engagements.

How are speaker fees structured, and what is typically included?

A speaker's fee typically covers the keynote presentation, a pre-event planning call, and standard customization. Travel expenses are usually billed separately.

What are the standard policies for speaker travel and expenses?

Travel expenses are negotiated during contracting. We generally recommend a flat travel fee for simplicity, though we also offer line-by-line invoicing when preferred. PSB ensures these expenses adhere to professional standards, and our Event Portal allows for easy tracking and invoicing.