I’ve had the privilege of working with dozens of Fortune 500 companies in my speaking career. For all that these businesses are doing right and for all of their ingenuity, I’m always disheartened to hear what middle managers have to say about some of their executives.
Here are the top complaints I hear:
But I have a theory: The more that a leader in a corporation chooses to listen instead of talk, the more respected they are. I have some experience in listening instead of talking--in fact, I spent 25 years of my career in silence.
I was a mime, while I don't think miming necessarily teaches you how to be a leader, I do think that miming teaches you how to relate to other people and to understand the world from another person’s perspective. And that's what a leader has to do to understand the experiences of their employees.
Here are some of the things I learned from being quiet for 25 years as a mime working at amusement parks, thousands of special events, grand openings and cruise ships:
If you're in a position of leadership and you're struggling to relate to your employees, peers, or staff, then maybe it's time to stop talking.
Try it out at your next meeting (no white face required) and instead of talking over everyone, really listen. You may be surprised at what you hear.
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