Scott Greenberg
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Coaching Employees: Diagnosing Skillset & Mindset
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Next Level Customer Experience
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Killer Cultures
How to Create a Workplace that Attracts, Retains and Elevates Talent

Program Focus: Leadership, Employee Retention, Team Building, Corporate Culture

In today’s marketplace, employers are competing as much for employees as they are customers. But recruiting team members means very little if you can’t keep them, or if you can’t get them to perform. By creating a best-in-class workplace, you’ll naturally attract, retain, and boost talent, and ultimately grow your organization. In other words, to grow a high-profit business, you first need to grow a high-performance culture. That means going beyond ping pong tables, candy bowls, and gift cards and getting to the core of what really motivates people and unites them to the team.

In this program, Scott with teach your group how to:
Create high-performing teams that collaborate, WOW customers, and improve company culture
Become a talent magnet without increasing labor costs
Retain employees who solve problems instead of creating them
Spend less time recruiting and more time growing your business
Enjoy the PEACE OF MIND knowing your business is in good hands

You’ve Got This! The Human Factors of RESILIENCE & RESULTS

Program Focus: Motivation, Success, Culture, Mindset, Peak Performance, Overcoming Adversity, Change

This uplifting, content-rich program inspires attendees to embrace change, upgrade workplace performance and offers practical takeaways that immediately translate into actionable results.

Scott will teach your organization the three factors that determine outcome in any business situation. He’ll outline the difference between problem-solving and resiliency, and share five strategies for living and working with more strength and courage. Finally, he’ll explain how your group can create a culture of support and inclusiveness, so organizations thrive as a whole. This program is filled with actionable strategies, impactful stories and practical life lessons that will give your team lasting strength and inspiration.

Available as a keynote, breakout or half-day session, this customized program is perfect for leadership and management teams, front-line employees and is also a popular choice for all-hands meetings.

Audience members will learn how to:
Navigate more effectively through market change, burn-out and setbacks
Identify the three factors that impact results and focus on the areas where you have the most control
Make smarter business decisions with more strategy, less emotion
Discover the most common mental blockers that sabotage business performance and how to avoid them
Create a work culture that everyone can get behind and how to regularly reinforce it to promote seamless teamwork and high-performance
Elevate the individual and group performance of your team

THINK, LEAD, SERVE
How Mindset & Culture Lead to Profit & Performance

Program Focus: Mindset, Company Culture, Sales Growth, Customer Experience, Life Balance

In a busy work environment, it’s easy to get so caught up in tactics and everything that needs to be done that you forget about your individual mindset and the collective culture of your organization. But these human elements are the very things that separate the average from the extraordinary. To operate in a way that makes the most impact and ultimately, the most money, your culture must excel in three critical areas: the way people think, the way they lead, and the way they serve.

In this engaging, practical keynote program, Scott will show you how to:

THINK like a high performer. Take control of your brain to ensure your mindset is an asset to the organization, not a detriment.

LEAD in a way that promotes both the skill set and mindset of individual team members while also uniting them into a proud, loyal, and collaborative workforce that genuinely wants the best for the organization and the people it serves.

SERVE customers and the community by creating emotionally satisfying experiences that will quickly produce referrals and loyal repeat business.

You will learn:
The “Trigger to Trouble” process and how to disrupt it
How to work from your “point of clarity” and overcome the most common mental blockers that sabotage performance
How to manage your time to ensure you’re not just active, but proactive
What a culture actually is (beyond being nice to people) and how to effectively build and preserve it
How to overcome your hiring biases, understand your beliefs about the hiring process, and why you need the discipline to hold out for the right people.
How to move from facilitating transactions to building connections with your customers
Shift from upselling to upserving so you can increase your average ticket size while meeting the customer’s needs at a more intuitive level

30-Second Leadership
The Simple Coaching Method for Making Employees Great

Program Focus: Team Building, Leadership, Cultural Transformation, Employee Engagement, Coaching

Do you struggle with underperforming team members? Are attempts to motivate them failing to produce results? Would you like to spend less time “dealing with employees” and more time growing your bottom line?

Discover 30-Second Leadership, a field-tested management program that has leaders raving! Rooted in real-world experience, this simple, hard skills coaching system will show you how to quickly diagnose an employee’s work performance and prescribe the best corresponding coaching method to boost results and shift employee mindset and productivity in the workplace.

Whether you are a small business owner or a front-runner in a large corporation, if you manage other people, 30-Second Leadership will provide you with immediate, powerful and lasting results.

This program will:
Empower managers with simple, proven steps to engage and INSPIRE their employees
Create a common language among management for evaluating employee performance
Ensure top employees stay great, feel challenged and elevate others
Re-engage employees who may be bored, burnt-out or slipping in performance
Transform front-line employees into leaders who will help you grow your business

This workshop is highly-customized and a perfect follow-up to any of Scott’s keynotes. It is available in a 60-90-minute format, half-day workshops and is a popular addition for executive retreats.

Scott Greenberg
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